Organizational Forms Library Permissions?

[Herschel Jones (Boral Industries)]

A user created a form, sent it to me to publish. I'm the Exchange
Administrator, so I'm the only one who can publish to the Organizational
Forms Library. No problem, it published just fine. The problem comes in
when people try to view it. In my part of the building, there are 6 people
including myself. Of those 6 people, 3 can see the form in the Library, and
the other 3 cannot. Also, the department for which this form was created
cannot see it listed.

I did not change any security on the .oft file she sent me, and I'm not even
sure if that matters. What am I doing wrong to cause certain people to be
able to see it and others not?

 

[Sue Mosher [MVP-Outlook]]

Could it be a replication issue, assuming you have multiple servers?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Herschel Jones (Boral Industries)]

That was my initial thought, except for the fact that now it has been over 3
hours. Also, of the 6 people in my building, we are all housed on the same
Exchange server, but only 3 of us can see the form.

 

[Herschel Jones (Boral Industries)]

Same situation and it has been about 24 hours. Any ideas??

 

[Sue Mosher [MVP-Outlook]]

Are the users all using Outlook 2003 in Cached Exchange mode? If so, do you see any different behavior if you use a profile that doesn't use Cached Exchange?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Herschel Jones (Boral Industries)]

No, I personally am using Outlook 2003 not in cached mode. One of the other
people who can see the form is using Outlook XP, and another is using Outlook
2000. It doesn't appear to be version specific.

 

[Herschel Jones (Boral Industries)]

So I just created a whole new form, and published it to the Organizational
Forms Library, and same thing. Only the same three people can see it in
there. I am way past stumped now.

 

[Herschel Jones (Boral Industries)]

Have I stumped the crowd?

Herschel

So I just created a whole new form, and published it to the Organizational
Forms Library, and same thing. Only the same three people can see it in
there. I am way past stumped now.

 

[Sue Mosher [MVP-Outlook]]

Yes. I'd probably make backup copies of the forms, delete the library and create a new one.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Herschel Jones (Boral Industries)]

<dumb question> How do I do that? </end dumb question>

 

[Sue Mosher [MVP-Outlook]]

You make backup copies of the forms by saving them as .oft files. The Exchange administrator would handle the library tasks with Exchange System Manager.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Herschel Jones (Boral Industries)]

I am the Exchange administrator. This is my first dealing with these forms.
We have a bunch of them already, but they were created long before I got here.

Herschel

 

[Sue Mosher [MVP-Outlook]]

The article at http://support.microsoft.com/?kbid=244591 is a pretty good guide to setting up the Org Forms library.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Herschel Jones (Boral Industries)]

OK, let's make this even more complicated....when I go to EFORMS Registry, I
see "Organization Forms" underneath it, but when I select that, I do not see
anything at all in the right hand pane. I checked permissions, and I have
Owner rights to it. So again, I'm way lost now.

Herschel

 

[Sue Mosher [MVP-Outlook]]

I'm not sure what you were you expecting to see. If you want to save backup copies of your forms or manage the contents of the Org Forms library, you do that in Outlook. All you do in ESM is create and delete the library.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Nathan Schultz]

Take a look at MS QDoc Q320835

OL2002: You receive an error message when you try to open a custom form
in Outlook.


-Nate

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