Original Message not there when forwarding

W

woodsdarren

I have a user with Outlook 2003 - all patches and sp's - When they reply or
forward the header from the original e-mail shows but none of the text
carries over. This happens only when Word is the editor. The setting under
Tools are all correct. When I change the setting to 'Attach the original
message', it work fine with word as the editor, but when I use any of the
others - indent, include..., no original message. This just started
happening out of the blue. It has worked for her for months..... Thanks in
advance for any help!
 

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