ouactrl.ocx

[DonFielding]

While trying to access help in Word 2000 on XP home SP2 I sometimes get a
message somewhat as follows:
Title bar = VBSCRIPT Microsoft help

“Help can’t show you this procedure because security setting in browser are
set too high OR activex control OUACTRL.OCX didn’t install correctly. Ask
administrator for troubleshoot help.â€

Well, I’m the owner/administrator and when I set the security in EI 6 to low
it automatically returns to medium and I have the same result, the
troubleshooting is complete blank to me, I have no idea what to do now. Any
and all advice is welcome.

I do not really see what the EI settings have to do when the browser is not
loaded?

 

[Graham Mayor]

Have you seen http://support.microsoft.com/kb/263134

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Graham Mayor - Word MVP


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[DonFielding]

No I did not see that, but I do Now. Thanks

 

[DonFielding]

Well, the install procedure informs me that this fix has already been
incorporated. I'll just work around the help requirement somehow. Thanks
anyway

 

[DonFielding]

PS If you have any other suggestions I would be appreciative.