L
LCharlier
Outlook 2007 BCM is making me pull my hair out!
Current configuration:
- Windows Vista Ultimate 64-bit
- 4 GB RAM
- Office 2007 Enterprise Edition
- BCM 2007 SP1
- Exchange-based mail store (.OST) - ~170MB in size
I have performed multiple clean installs of both OS and BCM 2007 on two
different machines - both using Windows Vista 64 and Windows XP - same
result. When I attempt to auto-link my existing messages with contacts, one
of two things happens:
1) If I bring up the "Manage E-mail Auto-Linking" configuration dialog and
select some combination of folders and contacts, simply clicking "OK"
(without even using "Search and Link..."), causes a modal, control-less
dialog to appear displaying a progress bar and the message "Applying
changes...". Unfortunately, the dialog never progresses and instead hangs in
perpetuity. Alternately, if I choose "Search and Link", most of the time I
receive an "Out of memory or resources error" even though I have gobs of both
physical and virtual memory available. For what it's worth, If I manually
link messages to contacts, I encounter no problem...
If I don't use BCM functionality, Outlook works perfectly. I have run
ScanOST (no errors). I even tried using a PST version of the same mail store
- same problem. The only thing that seems different about my particular
configuration is that my even though my mail store isn't that large (relative
to other), I heavily leverage a nested folder structure. Could this be
causing BCM's linking engine to croak?
Current configuration:
- Windows Vista Ultimate 64-bit
- 4 GB RAM
- Office 2007 Enterprise Edition
- BCM 2007 SP1
- Exchange-based mail store (.OST) - ~170MB in size
I have performed multiple clean installs of both OS and BCM 2007 on two
different machines - both using Windows Vista 64 and Windows XP - same
result. When I attempt to auto-link my existing messages with contacts, one
of two things happens:
1) If I bring up the "Manage E-mail Auto-Linking" configuration dialog and
select some combination of folders and contacts, simply clicking "OK"
(without even using "Search and Link..."), causes a modal, control-less
dialog to appear displaying a progress bar and the message "Applying
changes...". Unfortunately, the dialog never progresses and instead hangs in
perpetuity. Alternately, if I choose "Search and Link", most of the time I
receive an "Out of memory or resources error" even though I have gobs of both
physical and virtual memory available. For what it's worth, If I manually
link messages to contacts, I encounter no problem...
If I don't use BCM functionality, Outlook works perfectly. I have run
ScanOST (no errors). I even tried using a PST version of the same mail store
- same problem. The only thing that seems different about my particular
configuration is that my even though my mail store isn't that large (relative
to other), I heavily leverage a nested folder structure. Could this be
causing BCM's linking engine to croak?