Out of office assitant only replies once

[GB]

Hi.

In Outlook 2000 the out of office assitant only replies
once to the same person. I assume this is by design and
appreciate why this is so. However, we may actually lose
money because of this so I am wondering if it is possible
to confiugre Outlook to send an out of office message
every time to every person? I would appreciate any help
on this issue. Thank you.

Regards,
Gaute

 

[Lanwench [MVP - Exchange]]

You can use an autoreply rule in Outlook instead - but note, this is
generally considered a bad thing. You can get into mail looping wars with
autoreplies/NDRs on recipients' servers....this can bring a server to its
knees.

 

[Diane Poremsky]

you'll need to configure rules to send a response - and if that fails - look
at exlife or inbox rules, both at www.ornic.com - exlife will reply to every
message.

 

[gb]

Thank you very much. I'll guess we will have a go at using a rule instead. I
do not know why I didn't think of that since using a rule is basically the
same as changing the way the out of office assistant works. I guess my brain
is still on easter holiday...

Gaute

you'll need to configure rules to send a response - and if that fails - look
at exlife or inbox rules, both at www.ornic.com - exlife will reply to every
message.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Hi.

In Outlook 2000 the out of office assitant only replies
once to the same person. I assume this is by design and
appreciate why this is so. However, we may actually lose
money because of this so I am wondering if it is possible
to confiugre Outlook to send an out of office message
every time to every person? I would appreciate any help
on this issue. Thank you.

Regards,
Gaute

 

[Dan Weikert]

Actually, this is the preferable method. Make sure you put the days
you're out of office in the message so the sender will know when to
expect a reply, but sending an automatic reply to every incomming
email is a bad idea.

A short story about a company that had a 2 week plant vacation.
Autoreply was configured for the 2 week period. Dring this 2 week
period one employee sent an email to another which of course generated
the vacation message which was sent back to the sender which generated
the vacation message which was sent back to the first recepient which
generated the vacation message... By the time these two users came
back to work there were 700,000 messages in their inbox. So, now most
autoreplies only send a single message per address to prevent loops
like this.

Don't remember where I read this, but it's nice to learn by other's
problems...

Dan