Out of office assitant wont turn off

[aclimbatech]

Hi, I am having an issue with outlook out of office assistant. My user has
returned from holiday and tries to turn the assitant off, when we click on it
an error box appears stating that "the command is not available, please
consult system documentation" We are using outlook 2003 on windows XP.

I'm stuck. Please help.
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[GnarlyCar]

We've had that issue from time to time, and haven't figured out why it's
happening. The way we get rid of it is to log into the user's webmail
(Outlook Web Access) and disable it from there. If you haven't got webmail,
I'm stumped too...

 

[aclimbatech]

Dude,

Thanks for the reply, it worked, however there seems to be some underlying
issue on this. My user now can't turn the out of office on, seems she has to
go back on to webmail again.

Just hypothosizing here but, could the exchange server somehow give
preferrence to the webmail setup if used for these functions? Maybe something
in the sever admin?

Thanks again for your help, I'm gonna go dig for answers, I'll repost when I
find something, hopefully it will help you out.

Laters

 

[GnarlyCar]

Might be a good quick-check to see if your user can log into a different
machine (with a different installation of Outlook) and see if it works from
there. Could be a local issue to that particular installation of Outlook. I
haven't tried this myself, but would be interested in the answer.