Out of Office Question

[Amon Borland]

I have Out of Office Assistant turned on and want to reply to all messages
with a certain email. So I use a Rule and create a tempate with a check in
the box 'Reply.'

The problem is, when the mailbox recieves a message, it sends 2 emails back
to the sender. One with the subject line that reads "Out of Office
AutoReply: [email title] -." Also it sends the correct one based on my
template. How do I prevent the first one from being sent?

Office 2000 running via an Exchange server.

Thanks for the help in Advanced!

-Amon

 

[Brian Tillman]

I have Out of Office Assistant turned on and want to reply to all
messages with a certain email. So I use a Rule and create a tempate
with a check in the box 'Reply.'

The problem is, when the mailbox recieves a message, it sends 2
emails back to the sender. One with the subject line that reads "Out
of Office AutoReply: [email title] -." Also it sends the correct
one based on my template. How do I prevent the first one from being
sent?

Turn off the Out of Office Assistant.

 

[Amon Borland]

How do I get it to auto reply then?

I have Out of Office Assistant turned on and want to reply to all
messages with a certain email. So I use a Rule and create a tempate
with a check in the box 'Reply.'

The problem is, when the mailbox recieves a message, it sends 2
emails back to the sender. One with the subject line that reads "Out
of Office AutoReply: [email title] -." Also it sends the correct
one based on my template. How do I prevent the first one from being
sent?

Turn off the Out of Office Assistant.

 

[Bob Cooley [MSFT]]

Hi Amy,

The reason you were getting two email sent is because you, were in essence,
double-dipping. <g> You see, there is a section in the Out of Office dialog
box for you to type your auto-reply message. Then, you also created a rule
that did the same thing, see? This created the two emails being sent out.

I suggest you copy and paste your auto-reply from your rule template to the
Out of Office text box and then turn off the rule. That way only one email
will be sent automatically...

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no rights.

How do I get it to auto reply then?

I have Out of Office Assistant turned on and want to reply to all
messages with a certain email. So I use a Rule and create a tempate
with a check in the box 'Reply.'

The problem is, when the mailbox recieves a message, it sends 2
emails back to the sender. One with the subject line that reads "Out
of Office AutoReply: [email title] -." Also it sends the correct
one based on my template. How do I prevent the first one from being
sent?

Turn off the Out of Office Assistant.

 

[Amon Borland]

So the Out of Office feature doesn't really also serve the purpose of
auto-reply then? I see how that would fix my problem with 2 replies Bob,
but would give the email sent back with a subject line of "Out of Office
AutoReply", whereas I'm not actually Out of Office, I just need an AutoReply
sent. I was under the impression that Out of Office rules was the AutoReply
feature. Maybe I need 3rd party software?

Thanks for the help.

Hi Amy,

The reason you were getting two email sent is because you, were in
essence, double-dipping. <g> You see, there is a section in the Out of
Office dialog box for you to type your auto-reply message. Then, you also
created a rule that did the same thing, see? This created the two emails
being sent out.

I suggest you copy and paste your auto-reply from your rule template to
the Out of Office text box and then turn off the rule. That way only one
email will be sent automatically...

--
Regards,

Bob Cooley, [MSFT]


This posting is provided "AS IS" with no warranties, and confers no
rights.

How do I get it to auto reply then?

I have Out of Office Assistant turned on and want to reply to all
messages with a certain email. So I use a Rule and create a tempate
with a check in the box 'Reply.'

The problem is, when the mailbox recieves a message, it sends 2
emails back to the sender. One with the subject line that reads "Out
of Office AutoReply: [email title] -." Also it sends the correct
one based on my template. How do I prevent the first one from being
sent?

Turn off the Out of Office Assistant.

 

[Brian Tillman]

So the Out of Office feature doesn't really also serve the purpose of
auto-reply then?

Sure it does and that's your problem. You were having OOA autoreply for you
and had defined your own autoreply. Do one or the other, but not both, if
you want only a single autoreply message.

I see how that would fix my problem with 2 replies
Bob, but would give the email sent back with a subject line of "Out
of Office AutoReply", whereas I'm not actually Out of Office, I just
need an AutoReply sent. I was under the impression that Out of
Office rules was the AutoReply feature. Maybe I need 3rd party
software?

The OOA is for use when you're out of the office, as the name clearly
states. If you want a reply even when you're in the office, don't use OOA,
use a rule.

 

[Judy Gleeson MVP Outlook]

Go back to Brian's answer. Use the rule you made if you don't like the
standard Subject line of the Out of Office Message. That seems to be your
issue.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

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