Out-of-office & spam

[MAXmei]

hi all,

exchange 2003 & outlook 2003

each mail which enters our company is checked (and tagged) for spam.
most of our users use a rule to move spam-tagged mails to a spam-folder.
everything works fine ... untill ...

we use the "out-of-office" assistant, beacause

we generate an out-of-office reply for mails (that we clearly regocnize as
spam) also.
it should be possible to check for the spam-tag and suppress the
out-of-office mail.
i tried several things with the "stop processing other rules" in the
ooo-assitant rule-wizzard, but did not succeed.

any help?

MAXmei

 

[MAXmei]

just 2 other remarks:
- after some further investigation - it seems that it is not possible to
supress the out-of-office mail, even with some "tuned" rule set
Q: can someone confirm this?

- one question: unfortunately i can try this myself
is there an ooo mail, even after the IMF said that tha mail is spam and
moved it to the spma folder?

MAXmei

 

[RichG]

You may have a good reason for using rules to move spam, but is there a
reason why you do not just implement the Exchange 2003 IMF, and stop using
rules to move SPAM?

If you use the IMF, and also enable Cached Exchange Mode in Outlook 2003,
and enable SPAM filtering in Outlook 2003, you should avoid this issue.

 

[MAXmei]

hi RichG,

so if I understand you correct:

IF i use IMF and outlook in cached mode and of course spam filtering
THEN outlook (exchange) does not generate ooo-replies to spam?!

are you absolutely sure with that?
because - we have a cluster running here -> so no IMF support (as i know),
so i will have to install a load balanced exchange smtp server in front of
the "mailbox" ex-server, enable IMF and all our problems are gone?
if a go to my boss and tell him this, i must be absolutely sure that this
works ;-)

MAXmei

 

[Roady [MVP]]

IMF works at Exchange level and before OOF triggering so junk messages will
be dropped first and for the remainder of mails an OOF is set. Rules will be
triggered after that. Junk Email filtering in Outlook works at client level
so too late for anything that happens at Exchange level. Junk Email
filtering in Outlook however can complement Exchange level filtering.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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[MAXmei]

hi all,
nice to "read" you ;-)

so, 2 possibilities at this stage:

- install load balanced exchange smtp server in front of "mailbox" exchange
server,
use IMF and mail will be move to spam WITHOUT an ooo to be generated.

or (dont know if that works)

- use the (existing) spam server and generate the same mail header (for the
spam mails) as the IMF functionality, mail is moved to the spam folder
WITHOUT an ooo.

BUT, as a summary:
it is not possible to supress an ooo with a "tuned" rule set

MAXmei

IMF works at Exchange level and before OOF triggering so junk messages will
be dropped first and for the remainder of mails an OOF is set. Rules will be
triggered after that. Junk Email filtering in Outlook works at client level
so too late for anything that happens at Exchange level. Junk Email
filtering in Outlook however can complement Exchange level filtering.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

hi RichG,

so if I understand you correct:

IF i use IMF and outlook in cached mode and of course spam filtering
THEN outlook (exchange) does not generate ooo-replies to spam?!

are you absolutely sure with that?
because - we have a cluster running here -> so no IMF support (as i know),
so i will have to install a load balanced exchange smtp server in front of
the "mailbox" ex-server, enable IMF and all our problems are gone?
if a go to my boss and tell him this, i must be absolutely sure that this
works ;-)

MAXmei