"out of paper" error when paper is present

C

Chuck

I'm trying to print a mail-merge document - labels in the
Avery 5160 format. When I try, even if it's only a single page, I get
an "out of paper" error even though the active printer does have paper
loaded. Any other Word doc prints just fine. In the Control Panel
*all* the LPT1 printers set up, not just the active one, have the same
"out of paper" error. I have two physical printers - HP5L and Canon
S820. It makes no difference which one is used.
I've re-installed the HP printer driver and made sure the
Canon is the newest. I'm using Office Pro 2003 and XP Pro (without
Service Pack 2 because I'm using Zonealarm as a firewall). The font is
Times New Roman.
 
W

Wally

The printer may be defaulting to manual feed for labels, have you tried
manualy feeding a sheet or checking the paper source options?
 

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