Outgoing E-mail problem

[Tim]

I have a 3 computer peer-to-peer network that uses internet connection
sharing. We have a new laptop that rund Windows XP and Outlook 2003. When I
connect to the internet directly through the laptop modem, outgoing and
incoming mail work fine and I have full access to the internet. When I
connect through our network (another computer is the dialer) my incoming mail
works fine, but outgoing mail gets kicked back. Again, internet access is
fine.

So bottom line, when I connect through our network and internet connection
sharing, the only thing I cannot do is send e-mail through outlook?

Any thoughts?

 

[Hal Hostetler [MVP S/U]]

Any more detail you can provide beyond "gets kicked back"? Any error
messages?

http://support.microsoft.com/default.aspx?scid=kb;en-us;813514
How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Tim]

Hal,

Thanks for the response. I looked through some of the other questions posed
in this forum and surprisingly found quite a few with same problem. One
suggested that he ran the detect and repair function under "help" and that
cleared up his problem. I tried that, but had difficultly getting the
function to work with the disk that came with my computer. So I figured I
would just re-install Outlook, and that seemed to solve the problem.
Unfortunately though, I dug a little deeper hole as I only reinstalled
outlook so I lost Word, Excel, Powerpoint, etc. And now I am having
difficulty getting the disk to work to reinstall all of those.