outgoing email had 4 attachments, is hung on sending, how to dele

R

Rhonda

I have an outgoing email that has 4 attachments, it is hung and can't send.
How can I delete it and start over?
 
V

VanguardLH

Rhonda said:
I have an outgoing email that has 4 attachments, it is hung and can't send.
How can I delete it and start over?

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.
 

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