Outgoing Email Text Only

[Geromuc]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Hi!

We are using Exchange 2007 (SP1 Latest Rollup) and we have only a few MAC clients with Entourage2008.
Now every outgoing email from entourage to an email outside the company is always sent plain text.
It works perfectly inside the organisation.
OWA and Outlook Users can send HTML to anywhere in the word. iPhone works...Apple Mail works...just not Entourage.
Any ideas?

Help would be greatly appreciated!
Tx,
G.

 

[William Smith [MVP]]

We are using Exchange 2007 (SP1 Latest Rollup) and we have only a few
MAC clients with Entourage2008. Now every outgoing email from
entourage to an email outside the company is always sent plain text.
It works perfectly inside the organisation. OWA and Outlook Users can
send HTML to anywhere in the word. iPhone works...Apple Mail
works...just not Entourage.

This sounds like an Exchange issue, possibly related to WebDAV.

If you send an HTML message and then view it in OWA does it appear there
correctly? If so then Entourage has done everything it can do to send
the message. You'll need to troubleshoot at the Exchange server.

Hope this helps!

--

bill

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