outgoing messages not in outbox

[DaveC]

iI set up a new POP3 email account in Outlook 2007 on a machine with an
existing corp email acct, and deleted the corp acct. Tested outgoing and
incoming email using the test button, everything 5 bye.
When I send emails, they disappear. They are not in outbox or sent box and
do not arrive at the recipient.. When I close Outlook, msg box tells me there
are messages in the outbox but when I go there it is empty

The current folder set are all the folders from the old acct. I am able to
download mail from the new acct,but not send.

 

[DaveC]

Diane,

Only one set of folders appears.

I deleted the corp email account before I made the new account the default.
Could that be part of the problem?

press CTRL+6 - do you see more than 1 set of folders? Are they in a
different outbox?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

iI set up a new POP3 email account in Outlook 2007 on a machine with an
existing corp email acct, and deleted the corp acct. Tested outgoing and
incoming email using the test button, everything 5 bye.
When I send emails, they disappear. They are not in outbox or sent box and
do not arrive at the recipient.. When I close Outlook, msg box tells me
there
are messages in the outbox but when I go there it is empty

The current folder set are all the folders from the old acct. I am able to
download mail from the new acct,but not send.

 

[DaveC]

It acts like the messages are in another box, but I can't find any. I had
this account up on another machine but it went down and I moved the account
to an old laptop.

press CTRL+6 - do you see more than 1 set of folders? Are they in a
different outbox?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

iI set up a new POP3 email account in Outlook 2007 on a machine with an
existing corp email acct, and deleted the corp acct. Tested outgoing and
incoming email using the test button, everything 5 bye.
When I send emails, they disappear. They are not in outbox or sent box and
do not arrive at the recipient.. When I close Outlook, msg box tells me
there
are messages in the outbox but when I go there it is empty

The current folder set are all the folders from the old acct. I am able to
download mail from the new acct,but not send.