Outgoing rules for IMAP

[rgroup]

Are Outgoing rules supposed to apply to IMAP messages? Mine don't.

I have two accounts that I manage in Entourage: a POP account and an
IMAP (.mac) account. Since getting my Mac, I use the IMAP account for
most email to family and friends.

I like to have all messages to and from my main correspondents (wife,
son, brother, and a few friends) sorted into folders with their names.
But I could not get outgoing messages to do this at all. Eventually I
figured out that it wasn't working with IMAP messages, although if I
switch to the POP account it does work. In Rules, I have a POP tab and
an IMAP tab, but only one Outgoing tab. Is this the way it's supposed
to be? Are the rules in Outgoing supposed to apply to IMAP messages?

I can make a rule in the IMAP tab with a condition "Any To recipient
contains..." that will work just dandy if I select the message(s) in
Sent Items and choose Apply Rule, but it does not work when I send the
message.

I've struggled with this, looked at many posts in this group, read and
re-read the Entourage Help, looked at the Entourage Help page. Most of
my experimentation has been with messages to my wife. I've moved her
rule to the top, disabled all the other Outgoing rules, verified that
there is nothing in the mail list manager, made the criteria as broad
as possible (if any criteria are met, any to recipient, contains), used
her actual email addresses ([email protected]), chosen Copy because I guess
IMAP (or .Mac) doesn't support Move, reselected the destination folder
in case Entourage somehow got confused.

I'm kind of stumped. What am I missing here?

(Entourage 2004, OS X 10.3.7, PM G5, 120 GB disk space, 91 MB available
on the IMAP server)

 

[Robert M. Lewis]

Are Outgoing rules supposed to apply to IMAP messages? Mine don't.

I have two accounts that I manage in Entourage: a POP account and an
IMAP (.mac) account. Since getting my Mac, I use the IMAP account for
most email to family and friends.

I like to have all messages to and from my main correspondents (wife,
son, brother, and a few friends) sorted into folders with their names.
But I could not get outgoing messages to do this at all. Eventually I
figured out that it wasn't working with IMAP messages, although if I
switch to the POP account it does work. In Rules, I have a POP tab and
an IMAP tab, but only one Outgoing tab. Is this the way it's supposed
to be? Are the rules in Outgoing supposed to apply to IMAP messages?

I can make a rule in the IMAP tab with a condition "Any To recipient
contains..." that will work just dandy if I select the message(s) in
Sent Items and choose Apply Rule, but it does not work when I send the
message.

I've struggled with this, looked at many posts in this group, read and
re-read the Entourage Help, looked at the Entourage Help page. Most of
my experimentation has been with messages to my wife. I've moved her
rule to the top, disabled all the other Outgoing rules, verified that
there is nothing in the mail list manager, made the criteria as broad
as possible (if any criteria are met, any to recipient, contains), used
her actual email addresses ([email protected]), chosen Copy because I guess
IMAP (or .Mac) doesn't support Move, reselected the destination folder
in case Entourage somehow got confused.

I had a similar problem that I asked about but no answer that solved the
problem came forward. My question was:

Having seen your question, my bet is that my problem has nothing to do with
the exchange server and only to do with the actions of Entourage on imap
servers. Do you experience the same thing I did, i.e., that all outgoing
mail gets categorized in the same group as you are categorized in the
address book? If so, it is almost as if there is an invisible rule set to
categorize outgoing messages to the sender's category and then not to apply
any other rules.

The other bizarre possibility is that, somehow or another, from and to is
getting mixed up. When I get home I am going to try the counter-intuitive
rule substituting "Any To recipient contains ..." to "From ...." and see
what happens. I will let you know.

 

[rgroup]

No, my outgoing IMAP messages don't seem to get categorized at all.