Outlk 2k3 Script: Pb Usig personal Forms

B

bbnimda

Hi all,

I published custom form in the publics task folder.

all is Ok but from time to time, some user can't open / create task with
this form

I must erase the file FRMCACHE.DAT on the user profile, to allow him to use
the form

Can some one help

Tks
 
K

Ken Slovak - [MVP - Outlook]

Not too much you can do about that, the forms cache is prone to becoming
corrupted. Some people run a script on logon that automatically clears the
forms cache before Outlook starts. It means more of a bandwidth hit on the
server but it prevents the problem from happening.
 
B

bbnimda

Hi Ken,

So I don't have the choice..... I'll add it to my logon script.

Some one know why the cache became corrupted ???

Tks
 
K

Ken Slovak - [MVP - Outlook]

There are lots of reasons the cache can become corrupted. One of the most
common is the form being published without setting and revising the Version
string property. If a form is published and then revised with the same
Version it can one-off the forms or load earlier versions instead of the
most current. The cache is also not the most robust construct so it
sometimes seems to get corrupted for no reason at all.

There's general information about various custom forms problems at
http://www.outlookcode.com/d/forms.htm. More specific to the forms cache is
the information at http://www.outlookcode.com/d/formscache.htm.
 

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