Outllok 2003/Business Contact Manager

[Here]

We are having some problems with Business Contact Manager. We find that
once we have it installed we can't do anything with it. We don't have the
option to create a new account. If we try to go in and add a BCM data file
we get a weird message about it not being compatible with a exchange server
not compatible with a messaging system or something like that. It does
create the folder for the BCM. Once you close Outlook and then reopen it
says that the BCM has been removed from the profile due to corruption. We
get it on all the machines though.

Anyone have any thoughts?

 

[Here]

I went back and re-read the message again and it appears what it is telling
us is that BCM isn't compatible with exchange. It seems it is telling us
that you have to use something else like POP or something to make it work.
Is this right??

 

[Sue Mosher [MVP-Outlook]]

Microsoft officially does not support using BCM with an Outlook profile that
includes an Exchange account, unless that account is on a Small Business
Server 2003 machine and you have installed the corresponding patch for BCM
from http://support.microsoft.com/?id=831747 and the related registry value.
If you add a BCM database to a profile that includes Exchange from any other
environment, the next time you start Outlook, BCM will remove the database
from the profile. However, as described at
http://www.outlook-tips.net/howto/bcm.htm, it is possible to install the
patch and then hack the registry to make BCM work with a profile that
contains Exchange even if it isn't SBS 2003.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Diane Poremsky [MVP]]

BCM does not work with Exchange accounts, unless you use Small Business
Server.

See http://www.slipstick.com/bcm/bcmfaq.aspx for more information. A hack is
available at http://www.outlook-tips.net/howto/bcm.htm.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

 

[Here]

Wow, something that doesn't work with exchange. Kinda hard to beleive. Is
it that there is something else that we should be using with exchange?

 

[Sue Mosher [MVP-Outlook]]

BCM is targeted at single users. Microsoft CRM is targeted at medium-sized
businesses

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers