C
Colin Halliday
I upgraded 11 users' Windows XP Pro workstations from Office 2003
Professional to Office 2007 Professional Plus. We use Exchange 2003 (latest
service pack) running on Windows Server 2003 Standard (latest service pack).
The upgrade worked fine on 10 workstations but one other has not worked
successfully.
Word 2007 and Excel 2007 etc work fine on this workstation (Dell Inspiron
laptop) but Outlook 2007 has a problem.
When I open it, I see the Outlook screen and the Inbox, with messages,
appears along with a small dialog that says it is Configuring Outlook.
Then it pops up a dialog saying:
Microsoft Office Outlook cannot register Outlook forms.
The feature is not currently installed. Would you like to install it?
When I choose YES it opens an Office 2007 dialog with progress bar saying it
is configuring Office 2007 (choosing No just closes Outlook). When this
reaches the end I get another message:
Microsoft Office Outlook cannot register Outlook forms.
Microsoft Office Outlook cannot install the necessary files due to Windows
Installer error 1605.
The action is only valid for products that are currently installed.
Pressing OK results in message:
Failed to register a VB Script DLL. Reinstall or run regsvr32 .exe
vbscript.dll to self register.
Pressing OK results in message "operation failed" and Outlook closes.
We are using roaming profiles and this happens on any machine this user logs
onto that is running Office 2007. If she logs onto a machine that is
running Office 2003 Outlook opens normally and she has full access to her
email.
I have installed all components of Office 2007 and I have registered the
vbscript.dll, then downloaded the latest vbscipt and installed that.
I have uninstalled Office completely and re-installed it, repaired it, run
the Office diagnostics.
Any ideas anyone??
Many thanks.
Professional to Office 2007 Professional Plus. We use Exchange 2003 (latest
service pack) running on Windows Server 2003 Standard (latest service pack).
The upgrade worked fine on 10 workstations but one other has not worked
successfully.
Word 2007 and Excel 2007 etc work fine on this workstation (Dell Inspiron
laptop) but Outlook 2007 has a problem.
When I open it, I see the Outlook screen and the Inbox, with messages,
appears along with a small dialog that says it is Configuring Outlook.
Then it pops up a dialog saying:
Microsoft Office Outlook cannot register Outlook forms.
The feature is not currently installed. Would you like to install it?
When I choose YES it opens an Office 2007 dialog with progress bar saying it
is configuring Office 2007 (choosing No just closes Outlook). When this
reaches the end I get another message:
Microsoft Office Outlook cannot register Outlook forms.
Microsoft Office Outlook cannot install the necessary files due to Windows
Installer error 1605.
The action is only valid for products that are currently installed.
Pressing OK results in message:
Failed to register a VB Script DLL. Reinstall or run regsvr32 .exe
vbscript.dll to self register.
Pressing OK results in message "operation failed" and Outlook closes.
We are using roaming profiles and this happens on any machine this user logs
onto that is running Office 2007. If she logs onto a machine that is
running Office 2003 Outlook opens normally and she has full access to her
email.
I have installed all components of Office 2007 and I have registered the
vbscript.dll, then downloaded the latest vbscipt and installed that.
I have uninstalled Office completely and re-installed it, repaired it, run
the Office diagnostics.
Any ideas anyone??
Many thanks.