dbaaeng said:
I have a notebook that is running win xp and outlook 2007. It has 2 accounts
configured. At the office, both accounts work as they should. From home,
one of the accounts works fine, the other will send but not receive. They
are both using the same ports incoming and outgoing. I have tried disabling
the firewall and anti-virus, both Live OneCare. I am out of ideas.
The error message is a secret?
When at home, is the non-working account the one at work? Well, has your
employer configured their e-mail server to allow public access? Not likely.
They may not merely rely on login credentials to verify you are authorized
to use their company's mail server. They may also require that you be *on*
their network to access their mail server. That means you will need to use
a secure VPN connection from your home network to their corporate network so
you appear to be on their network when you attempt to access their mail
server. If they don't permit public access (with login credentials) to
their mail server and if they require you be on their network to access
their mail server then you're probably stuck having to use the OWA (Outlook
Web Access) to their Exchange server which gives you a webmail interface to
your work account, assuming they use Exchange and also deployed OWA.
You'll have to find out from your employer how they permit access to their
mail server from outside their corporate network, assuming they do allow
external connects. They may not want their business documents residing on
non-business hosts.