Outlok 2001 fails to connect

[Susan]

I am trying to get Outlook 2001 to work on my new G5 (OS 10.2.7). I am
networked without any issues to my NT Domain. I created a hosts entry
for my exchange 5.5 server and can ping it by both name and IP address
without an issue. When I run Outlook 2001 and try to connect, it tells
me the name of the Microsoft Exchange server cannot be found on the
network. I contacted Apple support and asked if the host file will
still work in classic mode and they said yes and recommended calling
microsoft.

I cannot/will not run Entourage (don't want a POP or IMAP client). Any
ideas about what I might be missing in my configuration? Printing to a
network printer works and I can access shares on my NT Domain without
any problems.

 

[William M. Smith]

I am trying to get Outlook 2001 to work on my new G5 (OS 10.2.7). I am
networked without any issues to my NT Domain. I created a hosts entry
for my exchange 5.5 server and can ping it by both name and IP address
without an issue. When I run Outlook 2001 and try to connect, it tells
me the name of the Microsoft Exchange server cannot be found on the
network. I contacted Apple support and asked if the host file will
still work in classic mode and they said yes and recommended calling
microsoft.

I cannot/will not run Entourage (don't want a POP or IMAP client). Any
ideas about what I might be missing in my configuration? Printing to a
network printer works and I can access shares on my NT Domain without
any problems.

Hi Susan!

Simply creating a Hosts file is not enough. Your Classic environment's
TCP/IP Control Panel must be configured to point to the Hosts file. I've
sent you files that can help with machines that can't boot into Mac OS 9.

Keep in mind that Mac OS 9 and Mac OS X do not use the same Hosts file.
Because you can ping in Mac OS X does not mean you have connectivity in Mac
OS 9, where Outlook 2001 runs.

If you can ping by name in Mac OS X without specifically creating a Hosts
file for it, then you're using DNS and don't need a Hosts file for either
Mac OS 9 or Mac OS X.

Hope this helps! bill