Outlook ’07 Painfully Slow

K

krybka

I installed Office ’07 last weekend (Upgraded). Outlook is very slow to load
and bogs down at every send and receive. I did see one article in the
knowledge base regarding PST’s greater than 2GB and performance. It
recommended splitting the file. Very strange fix! My PST is 2.2GB. Before
I split the file does anyone have any other ideas on improving the
performance? I have tried shutting off my anti-virus and MS Desktop search
but there was no impact.
Thanks,
Ken
 
P

Patrick Schmid [MVP]

Try switching off all add-ins first. Maybe an add-in has some serious
performance impact.
However, Reducing your PST file significantly will give you the best
performance increase. I'd suggest to get it down to 1 GB or less.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
J

JJBanks

I definitely recommend recreating your email profile. I just did that and my
Outlook 2007 is now running fast.

Tools>Email Accounts Select New. Follow the prompts. When it tells
you it is finished then make the new account your default.

Hopefully this helps you. I did nothing to my PST file (whatever that is).
 
J

JJBanks

Correction:

Tools>Account Settings Select New. Follow prompts. When finished make
it your default profile.
 
R

Roundtrip

Many, many people are complaining about this one. Best thread I've seen on it
is here: http://www.itwriting.com/blog/?p=54

Outlook 2007 seems to have some quirky bugs!!!

I've split my mega PST that ran fine and dandy with Outlook 2003 into
multiple PST files and it is still so SSSSSSLOOOWWWWWWWW! zzzzzzz

I check 5 pop email boxes and it takes forever. As emails are received the
top end Toshiba tablet grinds to a halt!

Bottomline: Outlook 2003 ran a treat. Outlook 2007 even after splitting the
email into multiple PST files runs like a DOG.


Regards

John
Roundtrip Solutions
 
K

krybka

First, I apologize for the repeated replies – I kept getting a message that
there was an error and to try again later.

Second, I deleted both of my email accounts and recreated them with no
improvement – Outlook stops responding during a send/receive.

Roundtrip – probably just coincidence, but I am running on a Toshiba tablet
(M7) also.

Anyone contact MS support on this problem?
 
R

Roundtrip

Hello krybka,

I've got an M400 tablet. Too many other people I know who've tried it have
reported the exact same issues.

My suspicion is that they wouldn't have RTM'd Office and Vista if they
hadn't publicised the release!!!

All the rest of Office 2007 seems to run without any issues.
Anyone want to waste $150 per hour? :-(. The Microsoft Office team should be
watching this discussion forum to see the issues they must fix for the 1st
service pack, which can't be that far away - well we can but hope.

The biggest problem is that XP seems to grind to a halt whenever mail is
being received... the CPU is hardly ticking over. This really looks like an
issue with Outlook 2007 IMHO. Outlook 2003 was a treat to use on the exact
same set-up and then I installed Office 2007 Enterprise ... WTF is wrong with
the Tosh!



Regards

John
 
K

krybka

After some additional research it appears that a possible cause is having
multiple POP3 accounts. I have 2 POP3 accounts which were in 1 send/receive
group. I put them in separate send/receive groups with different timings.
Initial testing shows improvement. I will post again when I have tried it
awhile.
Ken
 
G

Guest

No question multiple POP accounts can cause slowness on any e-mail client.

I was using three: Yahoo, RR and GMail. GMail was causing serious slowness
issues, I simply stopped using that POP and all is well.

Nospam
 
J

JohnC

I am having the same problem... XP grinds to a halt when new mail is coming
in. Furthermore, I am sick of the MVP's giving us the same lame answers:
shrink your PST, reduce number of items, turn of add-ins, turn of AV, etc.

- ~500MB PST file
- no folder with more than 800 items
- 10 rules
- all add-ins disabled
- AV disabled
- no RSS feeds
- dual xeon 2.8ghz w/ 2gb ram

As everyone else has stated, Outlook 2003 ran just fine. Why is '07 killing
my computer?
 
M

Man Of Miracles

I have now spent A LOT of time on all of this.... I changed back the
location of my pst file to the default location, seemed to make a smidge of a
difference. I have uninstalled destop search 3, which seems to help a bit.
The big problem I have now is every time it sends and receives, it freezes
and takes an eternity to download, if I could resolve that 1 issue, I could
live with the rest. The only reason I updated was for the preview in reading
pane feature, certainly wasn't worth it!!
 
J

JohnC

I have tried all the suggestions in your blog and have seen no improvement.
The computer still lags when new mail is coming in.
 
J

JohnC

I just can't believe that this problem isn't more widely talked about.
Perhaps there just haven't been enough 2007 deployments yet. I am also
extremely frustrated with the responses we are getting on this board from
MVP's (turn off your anti-virus, reduce size of PST, etc.)

Most infuriating of all is KB932086:
http://support.microsoft.com/default.aspx/kb/932086 - "You may experience
performance problems when you are working with items in a large .pst file or
in a large .ost file in Outlook 2007"

Are you kidding me Microsoft?! Email is an important part of day-to-day
business. I don't have time to go flipping through PST files looking for my
messages. I want it all in one place and I want it FAST! Why on earth would
you "change the data structure" such that performance goes DOWN?
 

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