You're right Milly, and when I help where I can help, I always get
frustrated when someone muddles the history and makes it tough to give them
the best course--like I've done because and no excuse I've been wrestling
with so many late hour issues getting Vista working. Just getting a sound
driver in took weeks of experimenting and hunting but I know you've been
there many times.
1) It does have to do with the dual boot of course. I moved Office 2003 Pro
from E:\Program Files to F:\Program Files so that I could clear off E:\ for
Vista. (I know as if there aren't hundreds of registry entries and .dlls a
bad idea) I had to run Detect and Repair which quickly fixed my Office
apps, reinstalled One Note, reinstalled Visio, reinstalled Publisher. All
of them worked fine. Outlook works fine but it doesn't load BCM. Although
I obsessed with BCM when I first got it, I don't need to use it anymore. I
know Patricia Cordoza has a site that focuses on it, and I hope she and
others have collaborated with the Outlook teams to make BCM work well in the
next incarnation of Office 2007.
2) So BCM got banged up when I moved Office. Outlook works and loads fine;
but I get that annoying error box that there must be a way to close but I
can't find. I imagine there is a way I can figure out to go into Office
either via Add/Remove or if I had to research registry entries and files and
surgically remove BCM but I know you're going to say hey--use the Win
Installer Cleanup Utility first to get orphans and strings out of the way
and uninstall Office 03 and either install and leave BCM out (easy) or
install with it again.
3) I assumed Milly, when I ran Detect and Repair it fixed all Office apps
but it obviously didn't fix BCM and it's loading or integration into OL.
4) It's been my experience with Office generally, that Detect and Repair a
huge percent of the time is not successful because Office errors and
problems and Outlook in particular require tailored fixes and many of them
can be matched with KBs if there is error info that will link it. BCM being
still relatively new may have less of these situations. I did do everything
to get the errors, but I didn't burden these posts with logs which would
provide more info because it isn't practical.
4) Vista has a new sort of utility that actually tries to look for causes of
some major stop errors and solutions which can find (specific causes in
Windows with erratic solutions). Maybe down the road that will happen in
Office some day.
5) You could really help me though if I reinstall Outlook by weighing in on
my big dual boot problem which is with both Outlook and OE (I think
similarly) I want to receive email in one inbox in both boots and when I put
email in a folder I make that is related to it, have that same folder show
on both of the dual boots.
6) I wondered too looking at this solution from Roady aka Robert Sparnaaij
in a post on keeping .pst files separate
a)You can do this either by using rules; Tools-> Rules and Alerts or by
using
separate mail profiles per account. You can define profiles in Control
Panel-> Mail-> button Show Profiles...
I wonder if I could make a rule to ***merge the profiles of these two
separate accounts on two drives that are frustratingly using the same email
address from my ISP.
b)If I could reverse this some way to merge things to accomplish that one
Outlook for both drives in box and folders or if you could tell me the 1-2-3
"steps" to take to accomplish what Gordon suggested for that problem when he
said
"set up a shared folder either in XP or Vista and point both instances of OE
to the same store folder. No need to burn, copy, or anything. as you can't
have both XP and Vista running at the same time, this solution would seem"
or DL suggested this:
c) "I understand you cannot have two installs of OL on the same PC, I assume
however that you can install two on a dual boot sys. That being the case the
OL data file (pst) can be located anywhere on the sys, so maybe if you move
this to a folder that both installs can access? I dont know what effect, if
any, there would be with the other OL settings files"
d) Also I wondered if this would apply from Roady to my problem
Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
Can you tell me given those suggestions above how to accomplish what Gordon
or DL or Roady has touched on --and the steps to take to accomplish what
Gordon suggested for the one inbox one folder for two drives problem as the
best solution to this problem from what I listed above?
Thanks,
Chad Harris
_________________________________________
"Milly Staples [MVP - Outlook]"
Business Contact Manager creates its own .pst file. Did you try to move
this when moving other files to accommodate the dual boot?
From your previous (ever so long but interesting) posts, I presume this is
a
part of trying to dual boot with only one message store for Outlook and
OE,
correct? Have you just tried uninstalling Outlook and reinstalling,
specifying the location of your .pst file when configuring your profile
and
trying it all over again?
I am afraid that you have tried so many things (or just posted about
them -
it is late and I am tired) that a clean slate might be the best way to
start
troubleshooting if you run into problems.
Please post back with what you decide to do. Not being able to uninstall
BCM is a bummer - maybe just delete the .pst file associated with it and
create new one? Or copy it to backup media before deleting if you have
information you don't want to lose?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Chad Harris asked:
| Thanks Milly.
|
| You're right on the money. "It is 'Iris.mapi message store' or one
| of its dependancies."
|
| I'm sorry I omitted that because particularly with Office errors I've
| found that often the exact words and the error number can make all
| the difference.
|
| It is BCM that's not loading. I can use Outlook otherwise fine, but
| that error message won't stop popping up in my face no matter what I
| do unless I close Outlook.
|
| The history is that I (and probably not to brightly) was making some
| room for Vista so I took all my programs and tried copying them to
| another drive. It sounds absurd in one sense, because of course there
| are hundreds of files if not more, .dlls and scores of registry
| entries. But most programs made the move intact from E:\F with
| copying. Office needed a detect and repair and Office Programs
| worked after that (all but Outlook loading BCM). I have since tried
| to reinstall BCM when it has prompted me but it won't let me do so.
|
| From Event Viewer in connection with this:
|
| Product: Windows Defender Signatures -- Error 1704.An installation for
| Business Contact Manager for Outlook 2003 is currently suspended. You
| must undo the changes made by that installation to continue. Do you
| want to undo those changes?
|
| Product: Business Contact Manager for Outlook 2003 -- Configuration
| failed.
|
| Product: Business Contact Manager for Outlook 2003 -- Error
| 1500.Another installation is in progress. You must complete that
| installation before continuing this one.
|
| Detection of product '{66563AD8-637B-407F-BCA7-0233A16891AB}', feature
| 'MAPIProvider' failed during request for component
| '{73C19023-5D61-4D3A-8CE4-394EA7856AE1}'
|
| Detection of product '{66563AD8-637B-407F-BCA7-0233A16891AB}', feature
| 'MAPIProvider', component '{778C603F-6368-446F-8B06-78FB2656D6CE}'
| failed. The resource 'E:\Program Files\Microsoft
| Office\OFFICE11\Business Contact Manager\OutlookProfile.ocx' does not
| exist.
|
| I could go to add/remove and try to single out BCM for a repair
| again. I ran a couple repairs on BCM and the progress bars ran and
| said I was successful but obviously I haven't been.
|
| Thanks very much,
|
| Chad Harris
|
| _________________________
|
|
|
| "Milly Staples [MVP - Outlook]"
| || Is that error message Irtis.mapi or IRIS.mapi? If the latter, that
|| is an oddly old/outdated reference to the Busines Contact Manager
|| add-in. Did you
|| at one time have it installed and removed it either by closing that
|| .pst or
|| using Add/Remove Outlook Business Contact Manager?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Chad Harris asked:
||
||| On an XPP SP2 box, where Outlook 03 has worked fine since it RTM'd,
||| I am getting an Error on opening it up that reads:
|||
||| Could Not Initialize CLR
||| Could Not load file or assembly 'Irtis.Mapi. Message Store or one of
||| its dependancies. The system could not find the file specified.
|||
||| I was prompted to put in the CD, and when given the choice I hit the
||| radio button to repair. It said it repaired successfully. Error
||| still there next time I opened. I did a detect and repair which
||| said successful repair and Error persists.
|||
||| I'm trying to avoid uninstalling Office after running of course the
||| WICU (Windows Installer Cleanup Utility) because I'll have to then
||| add the myriad of SP's (2) and multiple hotfixes and all my 3rd
||| party and MSFT add ins.
|||
||| Any help for this error which MSFT strangely enough doesn't MSKB
||| discuss would be appreciated.
|||
||| Thanks,
|||
||| Chad Harris
||| ___________________________
