Are you sending from the connection to the same ISP or from another? You
may need to set authentication if yes.
For instance, if I am using comcast's network but I want to send through
another SMTP server, such as ATT Worldnet, I would need to set worldnet to
authenticate to the comcast server.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Diane Harris asked:
| HI Milly,
| The isp gave me mail.colonialcc.com for both incoming and outgoing
| mail. I have deleted and added this account several times, each time
| verifying I had the correct info, actually walked thru it with web
| consultant many times. We are all baffled, the isp provider has
| tested and says it's working, but it still does not send, it tells
| you it's sent, but it still is in the outbox and all of them (3) are
| test emails sent to various addresses, so I know it's not sending.
| the isp verified no ssl, no auth needed. I have detected and repaired
| outlook via help menu and at first it found a missing file, told me
| to find and install it which I did and still nothing,I have since run
| the test/repair two other times and it finds nothing wrong.
| Again, thank you for your time, if I figure it out or if it gets
| fixed I will post the solution!!
| Diane
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What instructions did your ISP give you for setting up mail? Most
|| do not require SSL so uncheck that part at least.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Diane Harris asked:
||
||| Hi Milly,
||| Sorry, that was not the test error; the test errors are two
||| 1.send test email failed-no response from server
||| 2. outlook could not connect to the outgoing mail server, please
||| check ssl, server name and port.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| If you use the Test Account Settings in Outlook, what error is
|||| returned (exact message, please)?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Diane Harris asked:
||||
||||| Hello,
||||| We just moved our domain name to a new server, since that change I
||||| cannot send emails along with 6 other staff.
||||| We are using a POP3 mail incoming and a SMTP outgoing. All
||||| setting are correct, no auth needed, still no solution.
||||| I've tried express, doesn't work either, at home I can send and
||||| receive on this accout, only can recieve at work.
||||| any thoughts?
