Outlook 07 Crashing in Windows 7

[danny63t]

Outlook 07 in Windows 07 is crashing when receiving inbound email. I've run
Office Diagnostics 3 times with no problems found. I've done an Office Repair
at Add/Remove Programs. Still crashing. Can anyone recommend a solution.

 

[Leonid S. Knyshov // SBS Expert]

Outlook 07 in Windows 07 is crashing when receiving inbound email. I've run
Office Diagnostics 3 times with no problems found. I've done an Office Repair
at Add/Remove Programs. Still crashing. Can anyone recommend a solution.

Explain "crashing".

We need a lot of details to accurately assess your problem.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Please vote "helpful" if I helped you

 

[danny63t]

Outlook opens and runs normally unless inbound emails are being received. As
emails are being received, Oulook displays the message: MS Outlook Has
Stopped Working - MS Outlooks is looking for a solution to the problem. Then
Outlook restarts. I works normally again until I click on Send/Receive and
start to receive inbound emails. Then it does it all over again. This
happens each time consistently. The problem began this past week. The only
system change that I can recall during that time was the installation of MS
Streets and Trips. I did a System Restore to 2/23/10 - before the
installation of Streets and Trips - but the problem still occurs. My Outlook
07 version is (12.0.6514.5000) SP2 MSO (12.0.6425.1000). My operating system
is Windows 7 Professional 32 bit.

 

[danny63t]

One additional note. I accessed my email account via webmail and deleted all
of the inbound emails. Then, in Outlook, I did a Send/Receive, and the
process completed without restarting Outlook. So, the problem only occurs
when receiving inbound emails when there are any on the email server.

 

[DMD31842]

I am having exactly the same problem and my fix is also to go the web and
delete the mail. I am running XP SP3 with Outlook 2007

 

[Bill]

FWIW, I have been experiencing the same problem for a week or ten days also,
with the crash occuring partway through the send/receive. Sometimes
restarting the computer resolves the problem. Today, possibly after
automatic updates overnight, a variation on the problem has
commenced--automatic crash and restart of Outlook.

In my case, I have three pop email accounts plus a shared calendar. I've
also done the diagnostics and run scanpst on all my pst files. Scanpst fixes
errors but not the problem. Even when the program does not crash, I often
get an error when the calendar fails to sync.

The only new program I've installed recently is a new version of Paint Shop
Pro, and that was after this problem began.