Outlook '07, Motorola Phone Tools Add-in Issue

[JET]

Even since I've loaded Office '07, when I open Outlook (been using it since
Office '95 or whatever was back then!) I get a Error Pop Up "The Add-in
"Motorola Phone Tools" (C;\Program Diles\Motorola Phone Tools\Outl97.dll)
cannot be loaded and has been disabled by Outlook. Please contact the Add-in
manufacturer for an update. If no update is available, please uninstall the
Add-in."

Ok, so first I looked in trusted app's, it is not in there. (not anywhere!)
So I unistall the plug in using the Uninstall Progams tool. Still get pop-up.
I then Uninstall the entire Moto program. No Help. I go into the Registry and
delete every reference to Motorola. I run Reg cleaners, reboot, and still get
the Error. I've ran Office Diagnostics several times, no help.

Any ideas? Something in Outlook is looking for that plug-in, but I cant find
where.

Thanks!!!!

 

[Roady [MVP]]

See if resetting your dat-files help;
http://www.msoutlook.info/question/19

Add the bottom of the Trust Center-> Addins there is a Go... button and a
dropdown list. Press the Go... button to check for references in COM Add-ins
and Exchange Client Extensions.

 

[JET]

Sweet! Found it in the Exchange part! Had no idea hitting the Go would bring
up all those, none of the other helps stuff I looked at brought that up.

Thanks a ton! Much appreciated!

JET

 

[Diane Poremsky]

You can find and delete extend.dat and restart outlook. It may also be
listed in the Addins section of the Trust center - in the dropdown at the
bottom, look for Exchange client extensions and see if its there. It should
be disabled there through and not cause any errors.

 

[Roady [MVP]]

You're welcome!



-----

Sweet! Found it in the Exchange part! Had no idea hitting the Go would
bring
up all those, none of the other helps stuff I looked at brought that up.

Thanks a ton! Much appreciated!

JET