Outlook 07 Outbox send issue

T

Toca

Folks,
I have a weird situation. I am running outlook 2007 on Vista SP2 wit
Bitdefender as my anti virus. I have no issues receiving email and ca
successfully reply or forward emails as needed. However, any *Newly
created email refuses to leave my inbox and is accompanied by a th
following in the Outlook Send/Receive Progress dialogue box:
"'(e-mail address removed)-sending' reported error (ox800ccc13):'Canno
connect to the network. Verify your network connection or modem"

I have taken my firewall and antivirus out of the equation, deleted an
recreated Mail profiles and checked my account and security settings an
even uninstalled/reinstalled Outlook. I also used the same emai
account with both Windows Mail and Thunderbird and have no issue
sending newly created emails.

Any suggestions? Is it simply a setting within outlook that I'
missing?

Thank
 
B

Brian Tillman [MVP - Outlook]

Toca said:
I have taken my firewall and antivirus out of the equation

How did you do this? Did you completely uninstall the AV program and
completely disable the firewall?
 
T

Toca

Brian, thanks for your reply. I did disable the Windows Firewall, bu
only unloaded the AV program. Did not do a complete uninstall.

Do you think the AV Program is intelligent enough to know th
difference between a New email message vs a reply or forward? I'll do
complete uninstall and then try to take this out completely out of th
equation.

'Brian Tillman [MVP - Outlook said:
I have taken my firewall and antivirus out of the equation

How did you do this? Did you completely uninstall the AV program and
completely disable the firewall?
 
B

Brian Tillman [MVP - Outlook]

Toca said:
Brian, thanks for your reply. I did disable the Windows Firewall, but
only unloaded the AV program. Did not do a complete uninstall.

My personal opinion is that when you're testing, it's best to eliminate as
many variables as possible. Were I you, I'd uninstall the AV program
completely, then test. If it doesn't change things, you can reinstall it.
When you do, though, leave off the mail scanning feature. It doesn't add to
your safely anyway and more often than not interferes with mail.
 

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