Outlook 12 crashes when recieving a new E-mail

[lirone21]

Hi all,
First I want to apologize if this topic has been discussed else
where... I tried to search for it and came up with only one post, which
I couldn't response to, I don't know why...
Any way here the problem:
I recently installed Office 2007 B2TR build 4407, on a brand new laptop
(running on WinXP - fresh and clean installation, no third party
software/application were installed).
I have configured my e-mail account and that I noticed that every time
that an e-mail is being received, it immediately causing my Outlook to
crash...
I have searched allot for a solution to that problem and in every
possible solution I was told to disable the PDF maker add-in and the
VBA script add-in (which I did...) and still the problem persists.
HOWEVER - when I boot Outlook in safe mode every thing is working great
and no crashes in sight... which means only one thing - that outlook is
loading along a service/add-in which makes it crash when receiving an
e-mail (but as I have said, all my plug-ins and add-ins are already
disabled).
Any ideas?

 

[Patrick Schmid]

Do you have any anti-virus software that is integrating itself into
Outlook?
You really have all add-ins already disabled (Tools, Trust Center,
Add-ins)?

Patrick Schmid

 

[lirone21]

I do run Mcafee Anti Virus Program, but it is not integrating with
Outlook..
I went to "Tools -> Trust Center -> Add-ins" and made sure that all
plug ins and add-ins are infact disabled. by the way, no anti virus
add-in or plug-ins were in sight...

thanks
Liron.

 

[Patrick Schmid]

Double check in McAfee that it is not integrating itself into Outlook.
It's a rather weird issue.
What kind of email account do you have?

Patrick Schmid

 

[lirone21]

I'll double check it..
Im using an exchange account

 

[lirone21]

I'll double check it..
Im using an exchange account..

Thanks,

 

[lirone21]

I'll double check it..
Im using an exchange account..

Thanks,