Outlook 2000, Cannot open Contacts

[Danisa]

When I try to send a new message from Contacts, the address list is not displayed. This problem is described in Microsoft Base Article 319901: "OL Error if You Use Yor Contacts to address a new Message", but the article refers to Outlook 2002 and 2003, not 2000, and the instructions do not apply to my version of Outlook.
This problem surfaced suddenly. I have used Outlook for years with no problems before now.

 

[Jocelyn Fiorello [MVP - Outlook]]

Do you have Outlook 2000 configured in Internet Mail Only mode or in
Corporate/Workgroup mode? If you're not sure, look at the second line of
Help | About Microsoft Outlook.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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[Jocelyn Fiorello [MVP - Outlook]]

Do you have the Outlook Address Book service in your profile (check Tools |
Services)?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

I have Corporate/Workgroup mode.

----- Jocelyn Fiorello [MVP - Outlook] wrote: -----

Do you have Outlook 2000 configured in Internet Mail Only mode
or in Corporate/Workgroup mode? If you're not sure, look at the
second line of Help | About Microsoft Outlook.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message
thread. ***


In

When I try to send a new message from Contacts, the address

list is > not displayed. This problem is described in Microsoft
Base Article > 319901: "OL Error if You Use Yor Contacts to
address a new Message", > but the article refers to Outlook 2002
and 2003, not 2000, and the > instructions do not apply to my
version of Outlook. This problem > surfaced suddenly. I have
used Outlook for years with no problems > before now.

 

[danisa]

Yes. There are 3 entries: Internet e-mail, personal folders, and outlook address book.

 

[Danisa]

Sorry, there are 4 entries: Active folders, personal folders, Internet e-mail, outlook address book

 

[Jocelyn Fiorello [MVP - Outlook]]

OK -- take a look at http://www.slipstick.com/contacts/oloab.htm#cw, just
the first paragraph and the list of three steps underneath it. Those steps
should get you up and running again.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In