outlook 2000 crashes

[scott]

sorry forgot the rest of the info on my last post

keep getting this message

Microsoft Visual C++ Runtime Library
Program: C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
abnormal program termination

already reinstalled once
also running norton antivirus corporate edition if that
helps?
thank you
scott

 

[Patrick]

-----Original Message-----
sorry forgot the rest of the info on my last post

keep getting this message

Microsoft Visual C++ Runtime Library
Program: C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
abnormal program termination

already reinstalled once
also running norton antivirus corporate edition if that
helps?
thank you
scott

have you tried deleting the Extent.dat file in Outlook

 

[scott]

-----Original Message-----

.

no not yet
but i will try that now
thanks patrick

scott

 

[scott]

-----Original Message-----

no not yet
but i will try that now
thanks patrick

scott

.
sorry patrick there was no extent.dat file

scott

 

[Roady]

Try disabling the NAV mailscan. It has some know issues and it slows up
Outlok as well.

--
Roady
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[Michael]

-----Original Message-----
sorry forgot the rest of the info on my last post

keep getting this message

Microsoft Visual C++ Runtime Library
Program: C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
abnormal program termination

already reinstalled once
also running norton antivirus corporate edition if that
helps?
thank you
scott


.

I experienced the exact same error message following
migration of my W2K boot to a new, larger drive in a new
computer.

The solution that worked for me was to delete the data.dat
file. When I next opened Outlook it gave me a message
telling me that the profile was no good, to go to the
Tools/Services screen in Outlook, delete the current
profile and create a new one. That wasn't entirely
required, I simply re-entered the missing information.

Michael