Outlook 2000 Custom Form in Outlook 2003

[Wendy]

I created some custom forms in Outlook 2000 for our
network. Most of our client computers still use Outlook
2000, however some have migrated to Outlook 2003. One or
two of the custom forms created in 2000 are unuseable in
2003? Not all. It seems to be the larger of the custom
forms. What needs to be done to use previous version
custom forms? I cannot even open the form in 2003 to try
and edit. Thanks.

 

[Sue Mosher [MVP]]

Outlook 2003 definitely has some forms cache problems. Clearing the cache
occasionally may resolve what you're seeing. Also, you should not connect to
publish folders that have custom forms using the Public Folders\Favorites
hierarchy.

 

[Wendy]

Thank you for your assistance, Sue. This seemed to have
cured our custom form ills. Wendy