Outlook 2000 doesn't close

[Doug Sanders]

Outlook 2000 on a win2k machine doesn't really close. It appears to shut
down, but frequently is still running as a process and receiving mail in the
background.
A second or even third instance can be started and shows up as another
process. It doesn't work properly.

Any ideas?

Thanks,

Doug Sanders

 

[Milly Staples [MVP - Outlook]]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Doug Sanders asked:

| Outlook 2000 on a win2k machine doesn't really close. It appears to
| shut down, but frequently is still running as a process and receiving
| mail in the background.
| A second or even third instance can be started and shows up as another
| process. It doesn't work properly.
|
| Any ideas?
|
| Thanks,
|
| Doug Sanders

 

[Doug Sanders]

Thanks for the input.

Items 4, 5, 6 will checked, the others don't apply.

Doug


"Milly Staples [MVP - Outlook]"