OUTLOOK 2000 error message when opening

[Angela W]

I have had outlook 2000 for a long time but beginning this year, when I try
to open it I get an error message and it closes immediately. I have tried to
reinstall it and I still get the same error. The rest of the office 2000
software continues to work without any incident. The error message I receive
is:

Microsoft Outlook has encountered a problem and needs to close. Sorry for
the inconvenience.

AppVer: 9.0.0.6604 ModName: mcmapi.dll
ModVer: 7.0.1.3 Offset: 0000369f

 

[Hal Hostetler [MVP P/I]]

McMapi.dll belongs to McAfee. Remove all email scanning from McAfee and see
if the problem persists.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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