Outlook 2000 errors

C

clay

Whenever I quit outlook, I get an error message window... outlook
works fine, just getting the error message and a log
-------------------------
Application exception occurred:
App: (pid=396)
When: 9/12/2004 @ 12:57:05.841
Exception number: c0000005 (access violation)
-------------------------

i'm not exacly sure what app pid=396 is (any help?). this seems to
have started when i installed Plaxo - i also posted a thread on their
support group.

Clay
 
R

Roady [MVP]

Do things work nicely when you disable their add-in? What exactly is being
logged to the Event Viewer? You might want to rename extend.dat to
extend.old to reset the add-in registry cache.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
C

Clippy

try outlook /safe and does everything work now?
this disables all com addins
It could be that plaxo is the cause as it worked fine untill then
 

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