Outlook 2000 issue with Exchange 2003

  • Thread starter Elton Seng Yan Thung
  • Start date
E

Elton Seng Yan Thung

Dear all,
Has anybody have this problem below

A site has been migrated to Windows 2003 AD, Exch 5.5 was killed off. Users
of the domain has email enabled and mailbox store at EXCH 2k3 of parent
domain with different name space (it is a tree domain of parent domain).
Outlook client is 2000 version, client os is XP pro.

After AD migration and exchange mailbox created successully, it was fine for
1 month. Subsequently one of the domain admin of the site changed policy
that enable all users password never expired, all users are not able to
login to mailbox with error message of " The logon credentials supplied were
incorrect. Make sure username and domain are correct then type your
password" During the happening, users have no problem loginin to domain
with their XP.

We had tried
1) Delete and recreate profile, check registry with microsoft recommended
method, check AD, no problem with GC, no problem with AD sync. Uninstall
Anti virus on all DC. However no help.
2) We have also check, other site have no problem, creating profile of other
site\domain in the same problematic PCs is ok.
3) Users with Outlook 2k3 has no this issue at all.

At the moment, we have installed outlook 2k3 for users as many as we can.
However their are NT4 workstation that can't install outlook 2k3. Thus the
solution is not ultimate.

Wish to get some hints, experience and solution from you who has come
accross this problem.

thanks for your help first
 

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