Outlook 2000 locks up at startup

[jmnorton]

I am running XP SP2 with Outlook 2000. When I start Outlook, the startup
screen for outlook shows up, but never actually starts. The When I
CTRL-ALT-DEL and view CPU usage, Outlook.exe is 94-99%. When I close the
application, it does NOT say "Program not responding"... any help appreciated

 

[Brian Tillman]

I am running XP SP2 with Outlook 2000. When I start Outlook, the
startup screen for outlook shows up, but never actually starts. The
When I CTRL-ALT-DEL and view CPU usage, Outlook.exe is 94-99%. When
I close the application, it does NOT say "Program not responding"...
any help appreciated

With Outlook closed, try deleting or renaming the file
%AppData%\Microsoft\Outlook\outcmd.dat.

 

[Abba]

Brian,

I have a similar problem to the person below. I'm using Outlook 2000 with
XP. I am amble to open Outlook but when I click on "Send/Receive" email it
indicates new incoming messages then it crashes.

I have installed all the needed service packs for Office and Outlook, and
have tried deleting the .srs file in %AppData%\Microsoft\Outlook, but that
has not helped. Any ideas?

 

[Brian Tillman]

I have a similar problem to the person below. I'm using Outlook 2000
with XP. I am amble to open Outlook but when I click on
"Send/Receive" email it indicates new incoming messages then it
crashes.

I have installed all the needed service packs for Office and Outlook,
and have tried deleting the .srs file in %AppData%\Microsoft\Outlook,
but that has not helped. Any ideas?

Have you used Help>Detect and Repair? Have you tried a new mail profile?