Outlook 2000 Logon Credentials

[Bruce]

Help! I've been unable to connect to my corporate network
for about two weeks now. I get the following message when
I try - "The logon credentials supplied were incorrect.
Make sure your username and domain are correct, then type
your password again."

I'm using OL200, Windows 2000 and I connect to my
corporate network using a VPN over a DSL line. Everything
was working great until last Monday. Suddenly, I get the
above error message and it becomes an infiite loop. I re-
type everything to make sure it's accurate, but it still
doesn't recognize me. I've created my profile on another
PC and it works fine. I need my laptop to work and get
connected, however.

I've removed Outlook and re-installed. I've even removed
OL Express thinking that was retaining some settings. I
removed all mail profiles and tried to "rebuild" Outlook.
However, it still remembers who I am and everytime I need
to hit the email server it comes up with the same error
message (always retaining my username and domain name
information and asking for the password).

If I've removed Outlook and all mail profiles, why does it
still "remember" who I am? Is there a registry key that
needs to be reset?

Also, I've noticed that when I boot the computer, the
initial login screen for Win2K also remembers my username
and asks for the password. It didn't used to do this,
used to ask fro both username and password.

Any help is greatly appreciated.

Bruce

 

[Milly Staples [MVP - Outlook]]

Have you contacted your admin to see if they made changes on their end?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Bruce asked:

| Help! I've been unable to connect to my corporate network
| for about two weeks now. I get the following message when
| I try - "The logon credentials supplied were incorrect.
| Make sure your username and domain are correct, then type
| your password again."
|
| I'm using OL200, Windows 2000 and I connect to my
| corporate network using a VPN over a DSL line. Everything
| was working great until last Monday. Suddenly, I get the
| above error message and it becomes an infiite loop. I re-
| type everything to make sure it's accurate, but it still
| doesn't recognize me. I've created my profile on another
| PC and it works fine. I need my laptop to work and get
| connected, however.
|
| I've removed Outlook and re-installed. I've even removed
| OL Express thinking that was retaining some settings. I
| removed all mail profiles and tried to "rebuild" Outlook.
| However, it still remembers who I am and everytime I need
| to hit the email server it comes up with the same error
| message (always retaining my username and domain name
| information and asking for the password).
|
| If I've removed Outlook and all mail profiles, why does it
| still "remember" who I am? Is there a registry key that
| needs to be reset?
|
| Also, I've noticed that when I boot the computer, the
| initial login screen for Win2K also remembers my username
| and asks for the password. It didn't used to do this,
| used to ask fro both username and password.
|
| Any help is greatly appreciated.
|
| Bruce

 

[Buce]

Yes, no changes on that end. I can access other aspects
of our network just fine and I have set up an alternate PC
(Win ME, OL2000) with the original settings that still
connects just fine.