J
justin.l
Hello,
I've got a wierd problem with outlook 2000 running SR1 with all the newest
updates installed.
Problem: Outlook isn't even attempting to send email, no errors. When i
click send & recieve it does tasks 1 of 1, which is just recieving mail. When
I try just using the Send option, the progress dialog pops up saying 0 of 0
tasks completed succesfully and closes. Once again it returns no error
messages, but the email is still in the outbox and the recipient never gets
it.
Steps I've taken: Repaired the instalation using the Office CD, rebooted,
checked all settings, removed and resetup the account, ran 3 different
spyware scans (spybot, adaware, MS scan) and 2 virus scans (trendmicro,
symantec). The scans did return both virii and spyware which I have
succesfully removed and subsequent scans are clean.
Odd stuff: Outlook was working fine while I was troubleshooting an
authentication problem it was having, it was attemting to send. I resolved
the suthentication problem the user was having by rebuiling their account on
our SMTP server, however the client (Outlook) just stopped even attempting to
send, however Outlook Express and Thunderbird both work fine. I have also
tried disabling Symatec's email scanning and there is no firewall installed.
Any ideas or tips?
I've got a wierd problem with outlook 2000 running SR1 with all the newest
updates installed.
Problem: Outlook isn't even attempting to send email, no errors. When i
click send & recieve it does tasks 1 of 1, which is just recieving mail. When
I try just using the Send option, the progress dialog pops up saying 0 of 0
tasks completed succesfully and closes. Once again it returns no error
messages, but the email is still in the outbox and the recipient never gets
it.
Steps I've taken: Repaired the instalation using the Office CD, rebooted,
checked all settings, removed and resetup the account, ran 3 different
spyware scans (spybot, adaware, MS scan) and 2 virus scans (trendmicro,
symantec). The scans did return both virii and spyware which I have
succesfully removed and subsequent scans are clean.
Odd stuff: Outlook was working fine while I was troubleshooting an
authentication problem it was having, it was attemting to send. I resolved
the suthentication problem the user was having by rebuiling their account on
our SMTP server, however the client (Outlook) just stopped even attempting to
send, however Outlook Express and Thunderbird both work fine. I have also
tried disabling Symatec's email scanning and there is no firewall installed.
Any ideas or tips?