P
Paul
My Outlook file was getting huge, and always got larger when I deleted
items, rather than shrinking. I figured maybe a new .pst would get things
whipped into shape, so I created a new .pst and copied all my email to it.
That's when the problems started.
I tried to reroute to the new .pst as default, but it started showing a
mirror of it. I had 2 Inboxes, 2 Sent Items folders, 2 of every folder I
ever created. If I read a new message, the "new message" count would
decrease by 1 in both Inboxes. Everything was an exact duplicate, mirroring
itself.
I tried all sorts of things, including a complete uninstall/reinstall of the
entire Office suite, all of which failed. Outlook would open just long
enough to see my folders, then it would disappear without warning or error
message. Finally I found a reference for command-line repairs and got it to
work by running outlook.exe /cleanprofile.
At that point I thought everything was OK. Outlook was stable, all my email
was there. All I had to do was re-create my modifications of what columns to
show, etc.
However, since then I have had a really odd problem: the new mail chime
sounds, and nothing appears in my Inbox. However, I do still get a lot of
mail. I have also noted that there are 2 .pst files on the hard drive. One
is outlook.pst and the other is outlook0.pst.
Both .psts are being updated, though there is a time difference in their
"last modified" time of a few hours. Right now there is about a 2 hour
difference in their modification time.
Could some of my email be going into outlook.pst and other into
outlook0.pst?
This is getting really frustrating, I need to find a complete solution.
Any assistance or guidance you could offer would be appreciated.
Thanks.
Paul
items, rather than shrinking. I figured maybe a new .pst would get things
whipped into shape, so I created a new .pst and copied all my email to it.
That's when the problems started.
I tried to reroute to the new .pst as default, but it started showing a
mirror of it. I had 2 Inboxes, 2 Sent Items folders, 2 of every folder I
ever created. If I read a new message, the "new message" count would
decrease by 1 in both Inboxes. Everything was an exact duplicate, mirroring
itself.
I tried all sorts of things, including a complete uninstall/reinstall of the
entire Office suite, all of which failed. Outlook would open just long
enough to see my folders, then it would disappear without warning or error
message. Finally I found a reference for command-line repairs and got it to
work by running outlook.exe /cleanprofile.
At that point I thought everything was OK. Outlook was stable, all my email
was there. All I had to do was re-create my modifications of what columns to
show, etc.
However, since then I have had a really odd problem: the new mail chime
sounds, and nothing appears in my Inbox. However, I do still get a lot of
mail. I have also noted that there are 2 .pst files on the hard drive. One
is outlook.pst and the other is outlook0.pst.
Both .psts are being updated, though there is a time difference in their
"last modified" time of a few hours. Right now there is about a 2 hour
difference in their modification time.
Could some of my email be going into outlook.pst and other into
outlook0.pst?
This is getting really frustrating, I need to find a complete solution.
Any assistance or guidance you could offer would be appreciated.
Thanks.
Paul