Outlook 2000 Opening & "Not Responding"

[SanDiegoPeter]

Approximately one week ago, I tried to open my email program Outlook 2000 and
it started to freeze once I clicked anywhere on the screen. I do a
Control+Alt+Delete and it shows "Personal Folders - Microsoft Outlook" and
then a status of "Not Responding".

I've tried scanning for viruses, disk cleanup, scanned for spyware Spybot,
scanned with Ad-Aware, and defraged. Still, the Outlook problem persists.

I called my interest service provider Cox.net and checked my POP3 and SMTP
settings, which were correct as they were.

I would appreciate anyones help, input, and/or support regarding this
problem and how to fix this. Having to go thru Webmail is a hassle plus I
cannot get to my address book in Outlook. I feel stranded. HELP!

 

[DL]

Whats the size of the data file?, typically named outlook.pst, but could be
anyname.pst - you have to search to include hidden files

 

[K. Orland]

It could be that your PST file (personal folders) has become too large to
function. Outlook 2003 and older has a maximum PST size limit of 2 GB,
however it can start to malfunction at a slightly smaller size than that. You
need to determine the size of this file. As DL mentioned, it's usually kept
in a hidden folder so use the Advanced button in search to include hidden
files/folders or use Windows Explorer to enable your view of hidden files and
folders plus you can then make sure that you see file extensions for known
file types.

Alternatively, the PST could be corrupted if it's not overly large. In that
case, you would want to run a repair of the file using scanpst.exe. Close
Outlook. Do a file/folder search for it, then double-click it and follow the
instructions. It will require you to browse to the location of your PST so
you must enable your ability to see hidden files and folders first. Use
Windows Explorer to do that.

 

[DL]

function. Outlook 2003 and older has a maximum PST size limit of 2 GB,

care to refrase that?

 

[K. Orland]

Sorry, typo. I meant Outlook 2002. My apologies!