P
Peter D
Quite a puzzle. Searched lots, no answers. So I thought I'd access the
accummulated wisdom of this group.
Outlook 2000, Windows XP, any printer local or network. A recent problem,
post SP2 update (which went without a hitch).
Note: When I refer to the "Outlook Print icon" I mean the one on the top
menu of Outlook. When I refer to the "Message Print icon" I mean the one
that appears on the top menu of the message window.
Normally, I would click on the Outlook Print icon to print an e-mail and it
prints to the default printer. If the message is not Plain text, it briefly
flashed the "printing to ..." display but the message never prints and the
print job doesn't appear in the printers document list (set a network
printer "Work Offline" to test) regardless of the printer set to be the
default.
If I go to Outlook Top Menu's File -> Print and try to print "Memo Style"
(the default) using any printer, networked or local, the printer is greyed
out/dimmed. In "Table Style" the printers can be chosen and all of them
print (the table, not the message). I can print from other parts of Outlook,
like Contacts, Journal, Notes, and the printer is not greyed-out regadless
of the Style chosen.
Further research has found that if the message is plain text, it will print
in "Memo" Style and from the "Print" icon (using default printer). HTML is
always greyed-out.
If I double-click to open the message and choose File -> Print the Printer
dialog box never appears. Clicking the Message Printer icon doesnt' print
the message either.
On another system (Outlook 2000 + Win98SE), HTML messages also cause the
printer selection to be grey-out, but printing from the Outlook Print icon
works. Printing from the Message Print icon or the Message File -> Print
prints HTML messages without a problem.
Gurus! Start Your Engines!!
accummulated wisdom of this group.
Outlook 2000, Windows XP, any printer local or network. A recent problem,
post SP2 update (which went without a hitch).
Note: When I refer to the "Outlook Print icon" I mean the one on the top
menu of Outlook. When I refer to the "Message Print icon" I mean the one
that appears on the top menu of the message window.
Normally, I would click on the Outlook Print icon to print an e-mail and it
prints to the default printer. If the message is not Plain text, it briefly
flashed the "printing to ..." display but the message never prints and the
print job doesn't appear in the printers document list (set a network
printer "Work Offline" to test) regardless of the printer set to be the
default.
If I go to Outlook Top Menu's File -> Print and try to print "Memo Style"
(the default) using any printer, networked or local, the printer is greyed
out/dimmed. In "Table Style" the printers can be chosen and all of them
print (the table, not the message). I can print from other parts of Outlook,
like Contacts, Journal, Notes, and the printer is not greyed-out regadless
of the Style chosen.
Further research has found that if the message is plain text, it will print
in "Memo" Style and from the "Print" icon (using default printer). HTML is
always greyed-out.
If I double-click to open the message and choose File -> Print the Printer
dialog box never appears. Clicking the Message Printer icon doesnt' print
the message either.
On another system (Outlook 2000 + Win98SE), HTML messages also cause the
printer selection to be grey-out, but printing from the Outlook Print icon
works. Printing from the Message Print icon or the Message File -> Print
prints HTML messages without a problem.
Gurus! Start Your Engines!!