Outlook 2000 Printing Bug

M

Martin Nikel

This baffled me for a while. IT here have helped out on this one and
have come to a strange conclusion.

My task was to print out a large number of emails (no attachments) in
Chronological order, earliest date first. Sounds simple..

1. Select all emails required
2. Sort by required field
3. Go to Print
4. Press Print
5. Take resulting emails off printer

Not so. It seemed that when we did this, the emails printed out in a
slightly random order, later ascertained to be something like 'Created
Date' (can't confirm this).

After building a clean machine with Office 2000 on, we were surprised
to find that this worked and the emails printed in Chronological
order. We thought it must be some non-standard VBA or Add-In affecting
Outlook in and adverse manner on the networked machine.

However, on further examination by the IT department, we found we
could print the emails in the correct order because on the freshly
built machine, the 'Tools, Options, Mail Format, Message Format' was
set to Plain Text by default. On the other machines, this was set to
HTML.

Somehow the 'Sending' format of the Outlook client affected the sort
order when printing selected emails. Can anyone explain this anomaly?

Also, the printing 'Memo' style seems to be adversly affected by this
selection, adding times and dates to the footer and titles above the
header of the email. I am assuming this is all to do with the print
engine that is selected at print time being 'HTML', picking up page
titles and printing in a way similar to IE?

Can anyone shed any light on this bug?

Regards,

Martin Nikel.
 

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