Outlook 2000 Public Contacts CRM

[Shauna Koppang]

It has been a while since I have worked with Outlook 2000
and I have a client that has it and wants to setup Outlook
Pubic Folders Contact/Journal to be a simple CRM package.

Does anyone know of any reference material that deal
strictly with Outlook Public Contacts and their
functionality with Journal as a Contact Management
System. I though there was a WhitePaper or some other
such document describing the best ways to use these
features - in competition with Goldmine, or Maximizer etc.

I meet with the client at the end of the week and would
really appreciate being brushed up on it my then, so any
assistance would be helpful. Thanks!!

Shauna

 

[Sue Mosher [MVP]]

YOu might want to take a look at the article at http://www.slipstick.com/journal/pubjournal.htm.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers