Outlook 2000 Shortcuts Vanish

  • Thread starter Martin M. Brennan, Jr.
  • Start date
M

Martin M. Brennan, Jr.

I have a customer with the following:

Windows 2000 Workstations - all fully patched
Office 2000 Professional - fully patched

Windows 2000 Server with Exchange 2000 - fully patched
Windows 2000 Terminal Server W/ Office 2000 Professional - fully patched

The users all have roaming profiles.

I have one user that uses the "My Shortcuts" menu in Outlook.

Her shortcuts vanish about once a week and revert to the shortcuts you would
get with Outlook from a fresh install.

We deleted her profile on the network and terminal server. We have
reinstalled Outlook and repached it for her on her machine.

The disappearance happens both at her local machine, and on the Terminal
Server, and seems to be random.

This is the only customer that I have who uses this feature. I would like
to get it working for her.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top