Outlook 2000...Shuts down when attempting to access contacts

T

Todd Senn

Hello, hoping someone can help me out. When attempting to add a new
contact, edit a contact or select a contact to send a message I receive the
following error and upon clicking OK Outlook shuts down. I am using Outlook
2000. I have tried to add a new folder thinking that the main contact
folder was corrupted but received the same message. Also, uninstalled and
reinstalled the the version of Office Professional 2000 that I am using.

OUTLOOK caused an invalid page fault in
module OUTLLIB.DLL at 0167:3a51b026.
Registers:
EAX=00000000 CS=0167 EIP=3a51b026 EFLGS=00010246
EBX=0000f058 SS=016f ESP=0056f294 EBP=0056f2a0
ECX=3a448a88 DS=016f ESI=0069e7b0 FS=36af
EDX=00000000 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 08 ff 91 90 00 00 00 85 c0 0f 85 a8 36 10 00
Stack dump:
00000000 00000000 0069e240 0056f2b4 3a51afe8 0069e7d4 00000000 006af5a4
0056f320 3a51f9a3 0069e7d4 00588ecc 00588e64 0000f058 0056f320 0000f058

I was at the Microsoft Knowledge database and found this article,
http://support.microsoft.com/default.aspx?scid=kb;en-us;196633&Product=out2K,
and was wondering if anyone else had any success trying these solutions as I
couldn't get the problem fixed using them.

Thanks in advance for your help,
Todd

(e-mail address removed)
 

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