C
City Boy
How do I get ride of service release 1?
I am running a help desk program called Track IT from Intuit (formerly Blue
Ocean). Over the weekend I upgraded from version 5 to version 6 and the
portion that creates work orders from emails no longer works.
Their Tech support just told me that since my outlook is Outlook 2000 SR-1,
and I have to go to the microsoft website and figure how to get rid of the
SR-1 for it to work. Under add remove programs in the control panel I only
have a single entry for "Microsoft Office 2000 SR-1 Professional". I have no
idea how to get it back to just Outlook without the SR-1. I'm not positive
but I believe that it installed off the original CD with SR-1 already
installed.
I am running a help desk program called Track IT from Intuit (formerly Blue
Ocean). Over the weekend I upgraded from version 5 to version 6 and the
portion that creates work orders from emails no longer works.
Their Tech support just told me that since my outlook is Outlook 2000 SR-1,
and I have to go to the microsoft website and figure how to get rid of the
SR-1 for it to work. Under add remove programs in the control panel I only
have a single entry for "Microsoft Office 2000 SR-1 Professional". I have no
idea how to get it back to just Outlook without the SR-1. I'm not positive
but I believe that it installed off the original CD with SR-1 already
installed.