Outlook 2000 starting problem

D

DAE

I am having a problem correctly starting Outlook 2000. It seems that I have
been having the problem after installing Windows XP SP3 and a crash shortly
thereafter. My Outlook.pst file is now fragmented and has not been able to
defragment after running Defragmenter. Outlook 2000 is now VERY slow to start
(if it does).
Without any pattern I can see I get some of the following errors:
"The application requires the Windows installer to run"; "Unable to open the
Outlook window. Out of memory or system resources. Close some windows or
programs and try again"; "There is not enough free memory to run this
program. Quit one or more programs, and then try again. MAPI 1.0 [000004C9]";
"The required file OUTLRPC.dll cannot be found in your path, please reinstall
Microsoft Outlook."and another error indicating tht the virtual memory
minimum is too low. I have read the MS service help stating that to correct
it I could adjust the page file size which I believe I had successfully
completed with out alleviating the problem.
I have seen from Task Manager that when Outlook 2000 is started the page
file use rises to its maximum, 1.96GB.
I have run ScanDisk/ChkDsk, Defragmenter and a few third party registry and
spy ware cleaners. (SpyBot, CrapCleaner, and Ad-Aware). I also do not now
have the System Restore point I created prior to XP SP3 install, or the
restore point SP3 created. I have tried to correct this from what I had read
and have become rather frazzled so much so that I cannot recall a good
timeline of corrective events and actions I have taken. I know that at one
point I did use System Restore to go back to the point that the Windows SP3
had created and do not properly recall if it was before or after running the
third party software if I was back to Windows SP2. I went back to my last
System Restore point and was still at SP2. I downloaded and ran the SP3 file
and was not able to do so as it stated that some components were already
installed. I have since been successful in installing Windows SP3.
I do not have the installation disk for Windows XP or Office 2k. I did a
search for the file: "OUTLRPC.dll" and there was none found. I have found
that particular file on a website on the internet and have downloaded it. I
do not feel very confident about placing it within an MS Office folder...if I
even knew if it would solve the problem and where it should go.
On startup of Outlook, the title screen does not show that Outlook is
licensed to me as it displayed prior to this problem.
I cannot run the Office service packs/releases because it indicates it needs
the Office installation disk. I have never had the installation disk as I
bought the computer from Dell and the software was preloaded.
How can I remedy this problem?

Msvcrt40.dll
Oleaut32.dll
 
D

DL

In order to repair Outlook, or Office, you would need the Office cd, which
would have been supplied by Dell.
Since Office 2000 is out of support you cannot obtain replacement disks from
either Dell or MS.
Your only real alternative is borrow or buy a set of Office disks, of the
same version currently installed.

DAE said:
I am having a problem correctly starting Outlook 2000. It seems that I have
been having the problem after installing Windows XP SP3 and a crash
shortly
thereafter. My Outlook.pst file is now fragmented and has not been able to
defragment after running Defragmenter. Outlook 2000 is now VERY slow to
start
(if it does).
Without any pattern I can see I get some of the following errors:
"The application requires the Windows installer to run"; "Unable to open
the
Outlook window. Out of memory or system resources. Close some windows or
programs and try again"; "There is not enough free memory to run this
program. Quit one or more programs, and then try again. MAPI 1.0
[000004C9]";
"The required file OUTLRPC.dll cannot be found in your path, please
reinstall
Microsoft Outlook."and another error indicating tht the virtual memory
minimum is too low. I have read the MS service help stating that to
correct
it I could adjust the page file size which I believe I had successfully
completed with out alleviating the problem.
I have seen from Task Manager that when Outlook 2000 is started the page
file use rises to its maximum, 1.96GB.
I have run ScanDisk/ChkDsk, Defragmenter and a few third party registry
and
spy ware cleaners. (SpyBot, CrapCleaner, and Ad-Aware). I also do not now
have the System Restore point I created prior to XP SP3 install, or the
restore point SP3 created. I have tried to correct this from what I had
read
and have become rather frazzled so much so that I cannot recall a good
timeline of corrective events and actions I have taken. I know that at one
point I did use System Restore to go back to the point that the Windows
SP3
had created and do not properly recall if it was before or after running
the
third party software if I was back to Windows SP2. I went back to my last
System Restore point and was still at SP2. I downloaded and ran the SP3
file
and was not able to do so as it stated that some components were already
installed. I have since been successful in installing Windows SP3.
I do not have the installation disk for Windows XP or Office 2k. I did a
search for the file: "OUTLRPC.dll" and there was none found. I have found
that particular file on a website on the internet and have downloaded it.
I
do not feel very confident about placing it within an MS Office
folder...if I
even knew if it would solve the problem and where it should go.
On startup of Outlook, the title screen does not show that Outlook is
licensed to me as it displayed prior to this problem.
I cannot run the Office service packs/releases because it indicates it
needs
the Office installation disk. I have never had the installation disk as I
bought the computer from Dell and the software was preloaded.
How can I remedy this problem?

Msvcrt40.dll
Oleaut32.dll
 
B

BanjoLouie

I am having the exact same problems since a few nights ago when I received 7
automatic Windows updates. I have Outlook 2000 and Windows XP and SP3 on an
old Gateway.

But, if I shut down ZoneAlarm, I can open Outlook. If I do that and then
try to open ZA, I get the "not enough memory" error.

I do have the Office 2000 disks that came with my computer. I first tried
Repair and then install. When I selected install, I had not uninstalled
first. Both took a while to run and both said they were successful. They
did not solve the problem.

I freed up space on my hard drive, though i only have about 2G fee space
left and cut my pst file size in half by archiving a ton of stuff. I'm
probably at 400M now. I also increased my pageing file size to 1220M. It
was around 300. No luck.

I'm pretty sure it's the new updates that did it. Everything was fine the
night before. Can I remove them one at a time? How do I do that? Please
let me know of any other things to try. Thanks.

DL said:
In order to repair Outlook, or Office, you would need the Office cd, which
would have been supplied by Dell.
Since Office 2000 is out of support you cannot obtain replacement disks from
either Dell or MS.
Your only real alternative is borrow or buy a set of Office disks, of the
same version currently installed.

DAE said:
I am having a problem correctly starting Outlook 2000. It seems that I have
been having the problem after installing Windows XP SP3 and a crash
shortly
thereafter. My Outlook.pst file is now fragmented and has not been able to
defragment after running Defragmenter. Outlook 2000 is now VERY slow to
start
(if it does).
Without any pattern I can see I get some of the following errors:
"The application requires the Windows installer to run"; "Unable to open
the
Outlook window. Out of memory or system resources. Close some windows or
programs and try again"; "There is not enough free memory to run this
program. Quit one or more programs, and then try again. MAPI 1.0
[000004C9]";
"The required file OUTLRPC.dll cannot be found in your path, please
reinstall
Microsoft Outlook."and another error indicating tht the virtual memory
minimum is too low. I have read the MS service help stating that to
correct
it I could adjust the page file size which I believe I had successfully
completed with out alleviating the problem.
I have seen from Task Manager that when Outlook 2000 is started the page
file use rises to its maximum, 1.96GB.
I have run ScanDisk/ChkDsk, Defragmenter and a few third party registry
and
spy ware cleaners. (SpyBot, CrapCleaner, and Ad-Aware). I also do not now
have the System Restore point I created prior to XP SP3 install, or the
restore point SP3 created. I have tried to correct this from what I had
read
and have become rather frazzled so much so that I cannot recall a good
timeline of corrective events and actions I have taken. I know that at one
point I did use System Restore to go back to the point that the Windows
SP3
had created and do not properly recall if it was before or after running
the
third party software if I was back to Windows SP2. I went back to my last
System Restore point and was still at SP2. I downloaded and ran the SP3
file
and was not able to do so as it stated that some components were already
installed. I have since been successful in installing Windows SP3.
I do not have the installation disk for Windows XP or Office 2k. I did a
search for the file: "OUTLRPC.dll" and there was none found. I have found
that particular file on a website on the internet and have downloaded it.
I
do not feel very confident about placing it within an MS Office
folder...if I
even knew if it would solve the problem and where it should go.
On startup of Outlook, the title screen does not show that Outlook is
licensed to me as it displayed prior to this problem.
I cannot run the Office service packs/releases because it indicates it
needs
the Office installation disk. I have never had the installation disk as I
bought the computer from Dell and the software was preloaded.
How can I remedy this problem?

Msvcrt40.dll
Oleaut32.dll
 
N

neo [mvp outlook]

The last security update to cause ZoneAlarm issues is:
http://support.microsoft.com/kb/956803

The one before the above was this one in July
http://support.microsoft.com/?kbid=951748

Yes, you remove updates one at a time via the add/remove programs applet in
the control panel. When you open the add/remove programs applet, make sure
the box at the top to show updates is checked. Once that is done, look for
the above two below Windows XP.

Note: You may wish to check with ZoneAlarm to see if they have an updated
version that is compatible with the above. Once you have ZA updated, I
would reapply the MS Updates.

BanjoLouie said:
I am having the exact same problems since a few nights ago when I received
7
automatic Windows updates. I have Outlook 2000 and Windows XP and SP3 on
an
old Gateway.

But, if I shut down ZoneAlarm, I can open Outlook. If I do that and then
try to open ZA, I get the "not enough memory" error.

I do have the Office 2000 disks that came with my computer. I first tried
Repair and then install. When I selected install, I had not uninstalled
first. Both took a while to run and both said they were successful. They
did not solve the problem.

I freed up space on my hard drive, though i only have about 2G fee space
left and cut my pst file size in half by archiving a ton of stuff. I'm
probably at 400M now. I also increased my pageing file size to 1220M. It
was around 300. No luck.

I'm pretty sure it's the new updates that did it. Everything was fine the
night before. Can I remove them one at a time? How do I do that? Please
let me know of any other things to try. Thanks.

DL said:
In order to repair Outlook, or Office, you would need the Office cd,
which
would have been supplied by Dell.
Since Office 2000 is out of support you cannot obtain replacement disks
from
either Dell or MS.
Your only real alternative is borrow or buy a set of Office disks, of the
same version currently installed.

DAE said:
I am having a problem correctly starting Outlook 2000. It seems that I
have
been having the problem after installing Windows XP SP3 and a crash
shortly
thereafter. My Outlook.pst file is now fragmented and has not been able
to
defragment after running Defragmenter. Outlook 2000 is now VERY slow to
start
(if it does).
Without any pattern I can see I get some of the following errors:
"The application requires the Windows installer to run"; "Unable to
open
the
Outlook window. Out of memory or system resources. Close some windows
or
programs and try again"; "There is not enough free memory to run this
program. Quit one or more programs, and then try again. MAPI 1.0
[000004C9]";
"The required file OUTLRPC.dll cannot be found in your path, please
reinstall
Microsoft Outlook."and another error indicating tht the virtual memory
minimum is too low. I have read the MS service help stating that to
correct
it I could adjust the page file size which I believe I had successfully
completed with out alleviating the problem.
I have seen from Task Manager that when Outlook 2000 is started the
page
file use rises to its maximum, 1.96GB.
I have run ScanDisk/ChkDsk, Defragmenter and a few third party registry
and
spy ware cleaners. (SpyBot, CrapCleaner, and Ad-Aware). I also do not
now
have the System Restore point I created prior to XP SP3 install, or the
restore point SP3 created. I have tried to correct this from what I had
read
and have become rather frazzled so much so that I cannot recall a good
timeline of corrective events and actions I have taken. I know that at
one
point I did use System Restore to go back to the point that the Windows
SP3
had created and do not properly recall if it was before or after
running
the
third party software if I was back to Windows SP2. I went back to my
last
System Restore point and was still at SP2. I downloaded and ran the SP3
file
and was not able to do so as it stated that some components were
already
installed. I have since been successful in installing Windows SP3.
I do not have the installation disk for Windows XP or Office 2k. I did
a
search for the file: "OUTLRPC.dll" and there was none found. I have
found
that particular file on a website on the internet and have downloaded
it.
I
do not feel very confident about placing it within an MS Office
folder...if I
even knew if it would solve the problem and where it should go.
On startup of Outlook, the title screen does not show that Outlook is
licensed to me as it displayed prior to this problem.
I cannot run the Office service packs/releases because it indicates it
needs
the Office installation disk. I have never had the installation disk as
I
bought the computer from Dell and the software was preloaded.
How can I remedy this problem?

Msvcrt40.dll
Oleaut32.dll
 

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