Outlook 2000 starts then shuts down

[rturner114]

I am looking for help. I upgraded to Office 2000 and now when I start Outlook
it stays on the screen for just a few seconds then it shuts down. I have
reinstalled, repaired etc. with no resolve. Please advise.
Thanks,
Bob

 

[DL]

Upgraded from what? - email app

 

[rturner114]

I upgraded from Office 97

 

[DL]

I'm extreamly rusty with OL2k, does the mail applet in the control panel
allow you to create a new profile, with new data file?

 

[rturner114]

NO - It just allows me to make a new email account. The issue is when I start
OL2K it starts for a second and then shuts down right away.

 

[Hal Hostetler [MVP P/I]]

Does your Product Key start with "GC6J3"?

http://support.microsoft.com/kb/267968/en-us
Office 2000 programs quit immediately after starting after you apply the
Office 2000 SR-1/SR-1a update

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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