Outlook 2000 to Outlook 2003 Upgrade and missing shortcuts

I

IAN

Hi we are currently involved with a migration of 10,000 users from
Office/Outlook 2000 to Office/Outlook 2003. (I know not exactly breaking new
ground with technology!!)

Many of our users have manually created shortcuts and groups of shortcuts in
the Outlook Bar in Outlook 2000. When we upgrade them to Outlook/Office 2003
the groups are migrated to the Shortcuts pane in outlook 2003 - which is
fine. But the actual shortcuts themselves are migrated to Public
Folders\Favorites, without being organised into subfolders.

This results in empty groups in one pane and a completely flat long list of
Public Folder shortcuts under Public Folders\Favorites.

Apparently this is expected behavour, but what I'd like to know is:

1) Is there is a way to capture at least a list of public folder
shortcuts and their paths in a text file? I know .FAV files are not readable.
2) Are there any 3rd party utilities that may help us migrate or
export/import these shortcuts

Any suggestions would be much appreciated

Ian
 

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