Outlook 2000 troubleshooting

N

N. King

I am tyring to get email set up at a site outside of our
main office. I am trying to talk them through the set-up
and although I have set them up with a user ID and
password correctly and they have entered all the info
needed for a new Outlook account, when they open Outlook
it gives them an error message that says the password is
invalid? This is a little tricky as I am not actually at
the computer. Any suggestions?
 

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