Outlook 2000 very slow

[JeffW]

In recent days my Outlook 2000 has been slow to open, very slow to change
folders and extremely slow when typing a reply to HTML emails. I am running
Win XP HE.

I have read through the similar posts. Running Cleanup and Defrag returned
me to normal speed for one day. The next day I was back to very slow! So I
tried Cleanup again - no joy. So against logic, I Defraged even though the
disk was not fragmented. Same result - Outlook had normal speed for one day.
However, I am now back to very slow and Cleanup or Defrag no longer have a
magic charm!

I have run scanpst.exe - only minor problems reported but fixed them. I
have deleted all unnecessary folders and entries with no effect.

I have run out of ideas. Can anyone suggest the next step. I read
somewhere that KB931768 could cause a problem, certainly my problems started
about that time. I have noticed that when you change folders Outlook takes
99% of the CPU, I do not know if that is normal.

 

[JeffW]

Problem solved. I have uninstalled KB931768 and Outlook 2000 is back to
normal. I run Spybot - Search & Destroy which, from other posts, may be
significant.

 

[JeffW]

Having read post in the Spybot - Search & Destroy Forum and the AumHa Forums,
I have a little better understanding of the problem.

Spybot - Search & Destroy Forum
http://forums.spybot.info/showthread.php?t=11047&highlight=outlook+slow&page=4

AumHa Forums
http://aumha.net/viewtopic.php?p=151711#151711

Although most of the discussion concerns the very slow typing in HTML, it
also appears to be relevant to my general slow Outlook problem.

I have reinstalled KB931768 and am using the following work around covered
in the above posts.

Open Outlook (still slow), go Tools/Options/Security, click OK and if my
magic Outlook is back to normal speed, unless you close it and open it again,
so I leave it open.

I hope this helps others with the same problem.