Outlook 2000 will not start

[typistma]

When I click on Outlook 2000 to open it, it just sits there, and will not do
anything ... I get the block in the middle of the screen that says "Outlook
2000" but it never goes anywhere. If I try to do anything else, I get a
message that my virtual memory is low, and it is creating more virtual
memory. What is going on? And will I be able to retrieve the multitudes of
information I have in the program, or is it just gone?

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000 or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will need to rebuild any custom toolbars or customizations as the file outcmd.dat controls how the toolbars display. When it becomes corrupted, it will cause Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, typistma asked:

| When I click on Outlook 2000 to open it, it just sits there, and will
| not do anything ... I get the block in the middle of the screen that
| says "Outlook 2000" but it never goes anywhere. If I try to do
| anything else, I get a message that my virtual memory is low, and it
| is creating more virtual memory. What is going on? And will I be
| able to retrieve the multitudes of information I have in the program,
| or is it just gone?